IE6 cannot remove

[Guest]

I'm running Windows 2000Pro and IE6 has stopped working. I've tried reinstalling it from a CD, but I cannot because "a more receint version is already running". I cannot find it in Add/remove programs, the Internet Explorer folder in program files doesn't have an ie.exe file. I've had a tech person here to "fix" the problem. He said there's still part of IE somewhere and he cannot find it to remove it so the program can be reinstalled. He (the hired tech) said I could a: reinstall the original operating system, or b: upgrade to XP Pro. I'm really not comfortable reinstalling the original system, even though I have the recovery disk. If I did do this, would I loose everything? Upgrading to XP Pro is an option, but I just remember the nightmare of upgrading from 95 to 98.

Is it worth calling one of those companies in the recent PC magazine and paying them to try to find the problem and correct it?

Any other suggestions?

I'm at a loss. IE hasn't worked for about 2 months now (my husband went into some site that did something to it). Getting rid of the husband is not an option.

Thanks.

Nanette

 

[Frank Saunders, MS-MVP]

I'm running Windows 2000Pro and IE6 has stopped working. I've tried
reinstalling it from a CD, but I cannot because "a more receint
version is already running". I cannot find it in Add/remove
programs, the Internet Explorer folder in program files doesn't have
an ie.exe file. I've had a tech person here to "fix" the problem.
He said there's still part of IE somewhere and he cannot find it to
remove it so the program can be reinstalled. He (the hired tech)
said I could a: reinstall the original operating system, or b:
upgrade to XP Pro. I'm really not comfortable reinstalling the
original system, even though I have the recovery disk. If I did do
this, would I loose everything? Upgrading to XP Pro is an option,
but I just remember the nightmare of upgrading from 95 to 98.

Is it worth calling one of those companies in the recent PC magazine
and paying them to try to find the problem and correct it?

Any other suggestions?

I'm at a loss. IE hasn't worked for about 2 months now (my husband
went into some site that did something to it). Getting rid of the
husband is not an option.

Thanks.

Nanette

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378

Method 2 works on earlier Windows versions.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

I've done this already. Any other suggestions

Nanette

 

[Frank Saunders, MS-MVP]

I've done this already. Any other suggestions?

Nanette

Well, you wrote that you couldn't re-install IE6 and method 2 allows you to.

Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/