H
HELP!
I just ran into this problem a couple days ago. I am
running IE on Windows XP using AOL 9.0 as my ISP. I am
on dial-up.
I was logged on to AOL when it started running slow - it
froze. I rebooted. Since then, I have had the following
problems:
1. When I boot up, I now get an error message saying
Symantec E-mail Proxy error - cannot scan e-mail messages
for viruses due to network not being properly configured.
2. In my icon tray, I get an icon for Local Area Network -
not connected. Under Network Connections, it has an
Ethernet Adapter device listed that says, "A cable is
unplugged". Again, I'm using modem dial-up to connect to
AOL - dunno why I'm now getting this.
3. I tried to login to AOL 9.0 but every time it gets to
Step 5 - Talking to the Network - it just hangs up on me.
4. I installed an older version of AOL (8.0) and after
some struggles, I CAN get connected to AOL but NO HTML
pages will load. Everything is all "Page Not Found".
Does anybody have ANY ideas? Both AOL and HP Tech
Support are useless. They just advise reinstalling the
AOL software. That doesn't make any difference. It seems
like there's a bigger issue at play.
I've run system diagnostics and confirmed that my modem
is operating correctly. I don't have any viruses. I'm
not sure what else to do!!! HELP!
running IE on Windows XP using AOL 9.0 as my ISP. I am
on dial-up.
I was logged on to AOL when it started running slow - it
froze. I rebooted. Since then, I have had the following
problems:
1. When I boot up, I now get an error message saying
Symantec E-mail Proxy error - cannot scan e-mail messages
for viruses due to network not being properly configured.
2. In my icon tray, I get an icon for Local Area Network -
not connected. Under Network Connections, it has an
Ethernet Adapter device listed that says, "A cable is
unplugged". Again, I'm using modem dial-up to connect to
AOL - dunno why I'm now getting this.
3. I tried to login to AOL 9.0 but every time it gets to
Step 5 - Talking to the Network - it just hangs up on me.
4. I installed an older version of AOL (8.0) and after
some struggles, I CAN get connected to AOL but NO HTML
pages will load. Everything is all "Page Not Found".
Does anybody have ANY ideas? Both AOL and HP Tech
Support are useless. They just advise reinstalling the
AOL software. That doesn't make any difference. It seems
like there's a bigger issue at play.
I've run system diagnostics and confirmed that my modem
is operating correctly. I don't have any viruses. I'm
not sure what else to do!!! HELP!