IE 6 debug errors

L

lkthompson

Some users in my group are getting the "a runtime error has occurred debug"
errors which force the IE brower to close and "runtime library" errors.

I checked the following but the users had these options checked already:

-Within IE, go to Tools, then Internet Options, then the Advanced tab

Turn on Disable Script Debugging (Internet Explorer) and Disable Script
Debugging (Other)

Turn off Display a notification about every script error

I also did this, but they already had the right things checked/unchecked:

-Within IE, go to Tools, then Internet Options, then the Advanced tab

Turn on Disable Script Debugging (Internet Explorer) and Disable Script
Debugging (Other)

Turn off Display a notification about every script error

Is there anything else I can try?
Thanks
 
P

PA Bear [MS MVP]

See http://support.microsoft.com/kb/822521

Both 'Disable script debugging' options shoud be checked/enabled.

The 'Display a notification...' option should NOT be checked/enabled.

If the above settings do not resolve the crashes, you've probably got a
hijackware infection on your hands which could very easily spread to every
other machine on the LAN.
 
S

Singapore Computer Service

Hello,

Try running IE with add-ons disabled

Start > Control Panel > Internet Options > Advanced (tab) > UNCHECK "Enable
third-party browser extensions" > OK

Run IE6 now.

If it works now, one of your add-ons is causing the problem. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons. Enable third-party browser extensions in Internet
Options.

Restart your browser and enable the add-ons one by one till the problem
appears and you get the culprit.

__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
 
A

Alan Edwards

FWIW, IE6 does not have an option "Manage Add-ons, Enable or Disable
Add-ons". That was introduced in IE7.

....Alan
 
A

Alan Edwards

You are talking about a specific case, i.e.:

Microsoft Internet Explorer 6.0, when used with:
the operating system: Microsoft Windows XP Service Pack 2 (SP2)

I don't see how you made that assumption that the OP has that
particular setup. Can you please enlighten me?

....Alan
 
S

Singapore Computer Service

Hello,

Most PCs are updated to at least SP2 now. You may be right that there is no
evidence that he/she is running SP2.

However, it isn't a problem. If the user is not running SP2 and above, the
case of the user being knowledgeable of whether SP2 is installed in his PC
is slim. Introducing a technical question like 'do you have SP2 installed'
may further confuse the user and avoid the whole possible solution he could
have performed.

So if the option Manage Add-ons is not there, all he/she has to do is report
back and we will advise him accordingly.

__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
 
A

Alan Edwards

"Most PCs are updated to at least SP2 now" is a broad statement.
What you refer to as "SP2" is not a version of IE available to all
operating systems, though there is a version "Internet Explorer 6 for
Windows XP SP2".
PCs cannot update to XP SP2 if they don't have XP, e.g. a PC running
Win98 cannot update past IE SP1

I agree that the OP should report back with more detail.

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.com/index.htm
 
P

Peter Foldes

Because I have time on my hands at present I will put my 2 cents in and nothing to
do with this post. I had the Manage Add Ons in my IE6 Properties\Programs with W2K3
SP1. Then again I am running W2K3 now SP2. Told you only my 2 cents :)
 

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