IBM Record Now

[charles cashion]

I am running Windows XP Home on a ThinkPad R40.
I have a store bought copy of Windows XP Home (upgrade).
I have purchased the restore disc set from IBM.

This laptop came with IBM Record Now.
Because of slowdown, I
(a) ran sfc /scannow (with XP CD)
(b) refreshed Windows XP.
(c) "advance" refreshed Windows XP.

I think I have my computer back, but IBM Record
Now will not run. Throughout all the reloads,
it appears that the IBM Record Now files are
still present.

I have downloaded and run rn7321u.exe from the
IBM update page, but it did not help.

How can I restore "Record Now" without reloading
the whole recovery set?

Thank you,
Charles Cashion

 

[Shenan Stanley]

I am running Windows XP Home on a ThinkPad R40.
I have a store bought copy of Windows XP Home (upgrade).
I have purchased the restore disc set from IBM.

This laptop came with IBM Record Now.
Because of slowdown, I
(a) ran sfc /scannow (with XP CD)
(b) refreshed Windows XP.
(c) "advance" refreshed Windows XP.

I think I have my computer back, but IBM Record
Now will not run. Throughout all the reloads,
it appears that the IBM Record Now files are
still present.

I have downloaded and run rn7321u.exe from the
IBM update page, but it did not help.

How can I restore "Record Now" without reloading
the whole recovery set?

This is a Windows XP help and support newsgroup.
Record Now and IBM are not Microsoft/Windows XP related other than one can
run on Windows XP and one can have Windows XP installed upon it.

I'd love to help - but as IBM is one of the vendors that believes in the
restore partition CD/partition and their process is what you used - you will
probably be better off getting the support you paid for when yu purchased
the machine (from IBM.)

 

[charles cashion]

This is a Windows XP help and support newsgroup.
Record Now and IBM are not Microsoft/Windows XP related other than one can
run on Windows XP and one can have Windows XP installed upon it.

I'd love to help - but as IBM is one of the vendors that believes in the
restore partition CD/partition and their process is what you used - you will
probably be better off getting the support you paid for when yu purchased
the machine (from IBM.)

Shenan,
You Are Correct.
-cc