i upgraded from 2000 to 2003 and lost all my outlook emails why

G

Guest

I had office 2000 and installed office 2003. I have all my excel and word
documents, but none of my outlook emails, address book, or any other items
from 2000 are in my outlook 2003. How do I get them to there? What
happened? Where are they?
 
R

Russ Valentine [MVP-Outlook]

Upgrading never removes data, but is not a recommended procedure for
Outlook. To get Outlook working after an upgrade, you must create new
profile from scratch right away and connect it to your previous Outlook data
file, which I assume you have backed up before attempting an upgrade. If not
you will need to search your hard drive for it.
The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
 
G

Guest

Hi

Idealy if you upgrade from Office 2000 to 2003 (or Outlook 2000 to 2003)
your data should be there in outlook 2003 by default however if by some odd
reason it is not there go to start-> then search-> select the all files and
folders option -> In the all or part of the file name box type *.pst ->now on
the same screen under more advanced option make sure the first three boxes
are checked marked especially the one called serch hidden files and folders .
Then click on search .

This will pull up all the pst files that are there on your computer . Copy
the one that you need to the desktop and follow the steps in this link to
import that data into outlook

http://support.microsoft.com/kb/290859/en-us
 

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