I can't send a fax using outlook 2002

G

Guest

I recently installed the microsoft fax feature. I can send a fax using word.
I have added the fax mail transport service to my list of of e-mail accoutns.
But when I create a message and select fax transport from the list of email
accounts outlook never even tries to connect with the modem. The message
just comes back to my inbox as follows
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 09/24/2004 8:07 PM

The following recipient(s) could not be reached:

David Velke Member Marketing (Business Fax) on 09/24/2004 8:07 PM
The Microsoft Fax transport failed to deliver the message to
the recipient.
Not all attachments can be rendered.
I am using XP office home edition. I use a wireless card to connect with a
cable modem for internet access and I plug a phone line into my laptop to
send faxes using word.
 
R

Russ Valentine [MVP-Outlook]

See if you can send a plain text message. Apparently you are asking Outlook
to render some sort of graphic. Outlook can't do that. Neither can the Fax
Service. You must invoke a print routine to render a document.
 
G

Guest

Russ YOU ARE THE MAN! I had to change my stationary to none and it worked! I
dont't know why I could not find this answer in any of the help searchs I did
in outlook and online. since outlook never tried to even connect I thought it
was another problem.
thanks again!

Russ Valentine said:
See if you can send a plain text message. Apparently you are asking Outlook
to render some sort of graphic. Outlook can't do that. Neither can the Fax
Service. You must invoke a print routine to render a document.
--
Russ Valentine
[MVP-Outlook]
dvelke said:
I recently installed the microsoft fax feature. I can send a fax using
word.
I have added the fax mail transport service to my list of of e-mail
accoutns.
But when I create a message and select fax transport from the list of
email
accounts outlook never even tries to connect with the modem. The message
just comes back to my inbox as follows
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 09/24/2004 8:07 PM

The following recipient(s) could not be reached:

David Velke Member Marketing (Business Fax) on 09/24/2004 8:07 PM
The Microsoft Fax transport failed to deliver the message to
the recipient.
Not all attachments can be rendered.
I am using XP office home edition. I use a wireless card to connect with a
cable modem for internet access and I plug a phone line into my laptop to
send faxes using word.
 
R

Russ Valentine [MVP-Outlook]

You're quite welcome. I'm sure you did all you could to find information on
the problem, but there just isn't much out there. Outlook has good Help
files. The Fax Service has good Help files. But neither program seems to
have tackled the integration between Fax and Outlook. We're kind of on our
own there.
--
Russ Valentine
[MVP-Outlook]
dvelke said:
Russ YOU ARE THE MAN! I had to change my stationary to none and it worked!
I
dont't know why I could not find this answer in any of the help searchs I
did
in outlook and online. since outlook never tried to even connect I thought
it
was another problem.
thanks again!

Russ Valentine said:
See if you can send a plain text message. Apparently you are asking
Outlook
to render some sort of graphic. Outlook can't do that. Neither can the
Fax
Service. You must invoke a print routine to render a document.
--
Russ Valentine
[MVP-Outlook]
dvelke said:
I recently installed the microsoft fax feature. I can send a fax using
word.
I have added the fax mail transport service to my list of of e-mail
accoutns.
But when I create a message and select fax transport from the list of
email
accounts outlook never even tries to connect with the modem. The
message
just comes back to my inbox as follows
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 09/24/2004 8:07 PM

The following recipient(s) could not be reached:

David Velke Member Marketing (Business Fax) on 09/24/2004 8:07 PM
The Microsoft Fax transport failed to deliver the message
to
the recipient.
Not all attachments can be rendered.
I am using XP office home edition. I use a wireless card to connect
with a
cable modem for internet access and I plug a phone line into my laptop
to
send faxes using word.
 

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