I can't contact windows update....?

[Guest]

Even on automatic all I get is, its worked fine for years but now all I get
is...............

Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get the
most out of your computer.
You must be running a Microsoft Windows operating system in order to use
Windows Update.

 

[Maurice N ~ MVP]

Even on automatic all I get is, its worked fine for years but now all
I get is...............

Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get
the most out of your computer.
You must be running a Microsoft Windows operating system in order to
use Windows Update.

Hello tm,

Put some MS sites in Trusted Sites list of IE browser.
Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com

Click OK. Apply changes to IE browser.

Retry Windows Update.

If still no joy, start on some research.
Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).

Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.

 

[kurttrail]

Even on automatic all I get is, its worked fine for years but now all
I get is...............

Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get
the most out of your computer.
You must be running a Microsoft Windows operating system in order to
use Windows Update.

http://www.microscum.com/comsense/

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

 

[Guest]

In addition to the other advice you've been given, you may also benefit from
going Start>Run and typing in cmd - then hit Enter. On the Command form that
appears, type the following:-

proxycfg -d and then hit Enter, then
proxycfg -u and hit Enter again.

Your difficulty could be caused by not having applied Service Packs 1 and 2
- number 1 at the very least.

 

[Guest]

Maurice
Tried your remedy sadly that did not work: so here is the other cut and
pasted its double dutch to me? Thks Tim

2005-05-02 16:44:03+0100 1040 52c WU client executing call
{B98ED038-5E20-4CA7-A369-CE27B9E09D5A} of type Search Call
2005-05-02 16:44:03+0100 1040 52c Checking for different Redirector at:
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2005-05-02 16:44:06+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:06+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:07+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:07+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:07+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:07+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:07+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:07+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:07+0100 1040 52c DownloadFileInternal failed for
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab:
error 0x80072ee7
2005-05-02 16:44:07+0100 1040 52c Failed to download the Redirector cab on
try 1: 0x80072ee7
2005-05-02 16:44:07+0100 1040 52c Checking for different Redirector at:
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
2005-05-02 16:44:11+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:11+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:11+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:11+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:11+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:11+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:12+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:12+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:12+0100 1040 52c DownloadFileInternal failed for
http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab: error
0x80072ee7
2005-05-02 16:44:12+0100 1040 52c Failed to download the Redirector cab on
try 2: 0x80072ee7
2005-05-02 16:44:12+0100 1040 52c Checking for different Redirector at:
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
2005-05-02 16:44:15+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:15+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:15+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:15+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:16+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:16+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:16+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:16+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:16+0100 1040 52c DownloadFileInternal failed for
http://windowsupdate.microsoft.com/v5/redir/wuredir.cab: error 0x80072ee7
2005-05-02 16:44:16+0100 1040 52c Failed to download the Redirector cab on
try 3: 0x80072ee7
2005-05-02 16:44:16+0100 1040 52c GetWuidentUrlFromRedirector failed due to
error 0x80072ee7
2005-05-02 16:44:16+0100 1040 52c IsUpdateRequired failed with error
0x8024402c
2005-05-02 16:44:45+0100 1040 52c PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-02 16:44:45+0100 1040 52c PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2005-05-02 16:44:45+0100 1040 52c Add header for accept-encoding: xpress
succeeded
2005-05-02 16:44:45+0100 1040 52c Send failed with hr = 80072ee7.
2005-05-02 16:44:45+0100 1040 52c SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2005-05-02 16:44:45+0100 1040 52c GetCookie: 0x8024402c
2005-05-02 16:44:45+0100 1040 52c PT: Cannot recover from fault,
origin=GetCookie, hr=0x8024402c
2005-05-02 16:44:45+0100 1040 52c Sync of Updates: 0x8024402c
2005-05-02 16:44:45+0100 1040 52c WU client failed Searching for update with
error 0x8024402c
2005-05-02 16:44:45+0100 1040 52c Search Callback Failed, hr is 0x8024402c
2005-05-02 16:44:45+0100 1040 52c Setting next AU detection timeout to
2005-05-02 20:44:45
2005-05-02 16:44:45+0100 1040 52c Setting AU scheduled install time to
2005-05-03 09:00:00
2005-05-02 16:44:46+0100 1040 52c WU client calls back to search call
AutomaticUpdates with code Call failed and error 0x8024402c
2005-05-02 16:44:46+0100 1040 52c WU client completed and deleted call
{B98ED038-5E20-4CA7-A369-CE27B9E09D5A}
2005-05-02 16:49:46+0100 1352 53c Out of proc datastore is shutting down
2005-05-02 16:49:47+0100 1352 53c Out of proc datastore is now inactive
2005-05-02 16:53:53+0100 1040 4b0 Cleared the proxy cache.
2005-05-02 16:53:55+0100 1040 4b0 Cleared the proxy cache.

 

[Guest]

Roger Lemon
Many thks for your help, I did try it; alas no nice, I do have both SP 1 & 2
or at least my machine told me I had downloaded them. Tim

 

[Alias]

Right click on My Computer, go to Properties and you will see on the General
tab if you have SP 2 or not. Sounds like you don't have SP 2 as you would
have remembered that install!

Alias

 

[Guest]

Kurt
Thank you for your help alas I'm not puter literate enough here on the
planet numpty to uptake the kind information store that you provided for me.
Tim

 

[Guest]

Alias

I did it and it states I have SP 2......... which I thought I did, thks 4
your help.Tim

 

[Guest]

You haven't added a wireless router, by any chance?

 

[Rock]

Even on automatic all I get is, its worked fine for years but now all I get
is...............

Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get the
most out of your computer.
You must be running a Microsoft Windows operating system in order to use
Windows Update.

You might want to post your question to the experts in the windows
update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

 

[kurttrail]

Kurt
Thank you for your help alas I'm not puter literate enough here on the
planet numpty to uptake the kind information store that you provided
for me. Tim

To boil it down simply:

Download the updates yourself, instead of using Windows Update.

If you are already running SP2, then you only need the updates since SP2
has been released.

http://www.kurttrail.com/microscum/postsp2/

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

 

[Guest]

Is this a legal copy of XP?

You haven't added a wireless router, by any chance?

 

[Maurice N ~ MVP]

tm :
Your log shows a whole series of 80072ee7 error exceptions. Which indicates the server name could not be resolved.
Which may possibly indicate a DNS problem, or some kind of blocking issue.
Do you have an anonimizer program/utility? What do you have in your Startup programs?

 

[Guest]

Roger
Nope I have not added a wireless router.
Tim

 

[Guest]

Mike

101% legal copy of XP.
Tim

 

[Guest]

Maurice

One 80072ee7 error exceptions is more than an inmate of the planet numpty
can cope with let alone a series of them, alas I have no idea what a DNS is
let alone if one has a problem with it.

I'm not sure if I have an anonimizer program/utility? But I'll have a look
but I'm playing nuclear medicine all day and will revert upon my return,
thanks for helping.

Tim

 

[Guest]

Rock

Thank you for your suggestion but I'm struggling to undersatand what I'm
being told to do now, dread to think what others may suggest.
If all else fails I may take up your advice.
tim

 

[Maurice N ~ MVP]

I'm not sure if I have an anonimizer program/utility? But I'll have
a look but I'm playing nuclear medicine all day and will revert upon
my return, thanks for helping.

Tim

Hello Tim,
An anonimizer is a utility or program that allows anonymous access to the web by using a proxy ( using one site to log into and then access the rest of the web). You'd know it if you were using one. Those mechanisms will block the version / edition of your browser, and thus interfere with the first processes at Windows Update.

Have you already checked for parasites on this system?

Do make use of the windowsupdate newsgroup. You'll get faster answers to Windows Update issues.

 

[Rock]

Rock

Thank you for your suggestion but I'm struggling to undersatand what I'm
being told to do now, dread to think what others may suggest.
If all else fails I may take up your advice.
tim

It can't hurt. The folks who are most expert in windows update issues
hang out there. Go ahead, give it a shot. What can you loose?