I cannot open e-mail attachments

T

topks

never had a problem opening e-mail attachments from my messages until
recently- if I save them then I can open
 
T

t-4-2

( 1 ). Do you have IE8 ?
If you don't know : Open Internet Explorer > Click HELP at the top > click
About Internet Explorer. What does the box say ?
( 2 ). If you do have IE8, UN-install it. It will revert back to IE7.
How do I uninstall or remove Internet Explorer 8?
http://support.microsoft.com/kb/957700
( 3 ). If you do not have IE8, try the tutorial link below :
RE : Unable to open attachments directly from WM and WLM
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

Windows Vista -
Unable to open .PDF
attachments from Windows Mail
http://tinyurl.com/6q38na
or...
http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html

t-4-2
 
P

PA Bear [MS MVP]

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 7 for Vista (KB969897)"
listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?

NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly.
 
V

Victor Vanhouche

""I use Vista and have the same problem. I can not open my attachments with
2xclique, however, when I go back to open them again I get a message that
says "command failed toexecute".
I have removed IE8, but with IE7 the same problem i I use no anti-spare
other than defender and now third party fire-wall !
Anyone have any ideas as to what might be the problem and the solution ?
 
T

t-4-2

Were you reading the thread from the original poster onwards ?
If you were, there is no reason you are still asking the same question.
Please read my reply to Topks.
t-4-2
 
V

Victor Vanhouche

Oef i found the real causes : it was my AVG 8.5 , email scanner was inactive
and corrupt ! After an update was it OK ! I reinstal IE8 and also there no
problem more !
thanks
 
G

Gary VanderMolen

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


Victor Vanhouche said:
Oef i found the real causes : it was my AVG 8.5 , email scanner was inactive
and corrupt ! After an update was it OK ! I reinstal IE8 and also there no
problem more !
thanks
 

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