How to I delete Index.dat

M

MAT

How do I delete Index.dat in \Temporary Internet Files\Content.IE5 and
\Cookies in Windows XP. I don't wanna use trial programs or programs costing
money.

Sincerely
 
D

David Candy

PSS ID Number: Q293402

Article last modified on 07-20-2001


:5,5.5





======================================================================

-------------------------------------------------------------------------------

The information in this article applies to:


- Microsoft Internet Explorer versions 5, 5.5 for Windows 2000

-------------------------------------------------------------------------------


SYMPTOMS

========


When you attempt to open a Web page by using Internet Explorer, you may receive

the following message:


The page cannot be displayed


The page you are looking for is currently unavailable. The Web

site might be experiencing technical difficulties, or you may need

to adjust your browser settings.


CAUSE

=====


This problem may occur because of the existence of a corrupt or damaged Internet

Explorer index file.


RESOLUTION

==========


To resolve this problem, delete the Index.dat file in Internet Explorer:


1. In Internet Explorer, on the Tools menu, click Internet Options.


2. On the General tab, under "Temporary Internet files", click Delete Files.


3. On the Delete Files dialog box message that is displayed, click OK.


4. Under History, click Clear History.


5. On the "Delete all items in your History folder?" dialog box, click OK.


6. Quit Internet Explorer.


7. Log on to the computer by using the account of a user who does not experience

the problem, and then open a command prompt.


8. Change the directory to the following path:


<drive>:\Documents and Settings\<username>\Local

Settings\Temporary Internet Files\Content.IE5


9. Type "del index.dat" (without the quotation marks), and then press ENTER.


10. Exit the command prompt and then restart the computer.


The Index.dat file is re-created the next time that you log on to the computer.


MORE INFORMATION

================


When this problem occurs, you should be able to confirm a connection to the

Internet using by TCP/IP command-line utilities, such as ping and tracert.


You may be able to open the Web page when logged on to the computer as another

user.


Additional query words: index dat


======================================================================

Keywords : kberrmsg

Technology : kbIEsearch kbIE500Search kbIE2000Search kbIE500Win2000 kbIE550Win2000 kbZnotKeyword7 kbIE550Search

Version : :5,5.5

Issue type : kbprb

=============================================================================

Copyright Microsoft Corporation 2001.
 
A

alan.1

MAT said:
How do I delete Index.dat in \Temporary Internet Files\Content.IE5 and
\Cookies in Windows XP. I don't wanna use trial programs or programs
costing
money.

Sincerely
MS ARTICLE Q293402 DOESN'T WORK & POPULAR CLEANCACHE NEEDS .NET
BLOATWARE INSTALLED, NOT TO BE CONFUSED WITH COMPREHENSIVE CCLEANER
FREEWARE (HTTP://WWW.CCLEANER.COM). TO ONLY REMOVE THE INDEX.DAT FOR
EACH USER ON AN XP SYSTEM:

1. Create text file C:\WINDOWS\WINSTOP.CMD which contains the
following:

:begin
if .%1==. goto loop
goto path

:loop
cd /d %AllUsersProfile%\..
for /d %%f in (*.*) do call %SystemRoot%\winstop.cmd %%f
exit

:path
cd %1
del Cookies\index.dat
del "Local Settings\History\index.dat"
del "Local Settings\History\History.IE5\index.dat"
del "Local Settings\Temporary Internet Files\Content.IE5\index.dat"

:end
cd ..
2. Open your Scheduled Tasks control panel & add the new task to run
C:\WINDOWS\WINSTOP.CMD scheduled at logon.

3. Logoff & then logon again to activate the schedule. *
This will erase INDEX.DAT for all users each time you log on, or you
can disable the schedule & use it only as needed. Technically you are
logged on when this happens, although the folks at SpyBot maintain
these need a reboot to safely remove. (For some reason the Scheduled
Task works better than using logon/logoff scripts in Group Policy.)*
 

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