How- to Fix & Troubleshoot Windows XP SP3

[bonnielou432]

-- Hi, I am a NOVICE PC user & I searched but couldn't find the forum I
needed to post my question and or PC problems in. My OS is Windows XP Home
Edition SP3 with IE7. (Installed IE8 but it wouldn't run) so I went back to
IE7. I use Windows Firewall and I recently upgraded my Security from
Avanquest Fix-it Utilities 8 to Avanquest System Suite 9. I have DSL
HighSpeed & my ISP is QWEST with MSN Browser which I use as my Home Page. I
am completely NOVICE with the configurations and settings under all Tabs in
Internet Properties (General through Advanced). I do not know what to enable
or disable and or what to check or uncheck. My problems: I never had problems
when playing at POGO before but now I get a pop-up error: In order to play
Pogo games you need to install the latest version of Java Plug-in,(which I
already have). So I verify & tested & I do have the latest version, but I
still get the same error when clicking a game. So maybe my settings are not
correct. Also, when I am on the Internet my PC sometimes reboots by itself
then it will disconnect me from the internet about every 20 to 30 minutes
with a Pop-up Error: MSN was unable to load a required library msnmetal.dll;
with then, another Pop-up Error: Windows Delayed Write Failed: Windows was
unable to save all the data for the file...data has been lost. May be caused
by a failure of your hardware or network connection. Please try to save this
file elsewhere. Then, my mouse freezes and I have to reboot. After rebooting;
I went to the Control Panel, clicked on the Add/Remove Icon to uninstall
Avanquest Sys. Suite 9 because I thought this may be the problem. However,
the Add/Remove Page only opened for a split second then I was taken back to
the Control Panel. Now I can't add/remove programs. I rebooted again & ran a
deep scan for any AV and or AS using Avanquest System Suite 9. When it
finished scanning, it reported: No Problems Found (which I didn't believe).
That is when I Shut Down my PC and will not turned it back on until I get
some advice and support from this forum on How-to fix it & or troubleshoot. I
am now using my daughter's VISTA PC which runs great with no problems.
THANK-YOU, HOPE TO HEAR FROM YOU! Sincerely, Bonnie Lou

 

[DL]

IMHO most if not all of the so called system tune up suites are a waste of
time.
You can run an online scan at symantec.com or Trend Micro
You might want to run a memory test, download the bootable from
www.memtest.org
Also if you know your hard drive maker, their site will have a bootable test
utility, if you dont know the make, then try Seatools from Seagate.com
The system file checker - see win help - is another one to run

 

[Singapore Computer Service]

Hello,

First, make a backup of your data to a external media such as DVD or
external hard disk in case you have not. Windows Delayed Write failures are
many times the symptom of a failing hard disk.

Next check the event viewer for any Errors and Warnings. Here's how

Start > Control Panel > Administrative Tools > Event Viewer

Look under Application and System for 'Error' and 'Warnings'. More
information on Event Viewers here - http://support.microsoft.com/kb/308427

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/

 

[bonnielou432]

Thank-You so much, I will get back to you after following your advice to let
you know the results.

 

[bonnielou432]

Thank-You for your help and support. I will follow the instructions you gave
me then let you know the results. Again, Thank-You so very much!