how to fix shell32.dll problem

A

anthony

while browsing the internet lately this error message box
appearing and it shuts down my internet browser,does any
one know how to fix this problem. This is the error box
that appwears
ppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: shell32.dll
ModVer: 6.0.2800.1106
Offset: 00326c83

any help will be truly appreciated

Thanking in advance
 
R

Ramesh [MVP]

Understanding and Troubleshooting Unrecoverable Errors (Faults) in Internet
Explorer:
http://support.microsoft.com/default.aspx?kbid=276393

IEXPLORE Caused an Invalid Page Fault in SHELL32.DLL:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;249064

But, the most common reasons for the fatal errors in Internet Explorer, are
due to third-party add-ons. The same question I asked in a Microsoft Support
WebCast and the explanation provided was what I said. Be sure to disable
third-party addons and try again. Also, eliminate spyware completely from
the system:

How to safe-guard my system from spyware?:
http://www.winxptutor.com/antispy.htm
Note: Spyware removers are rules-based and are updated very frequently as
and when new malware is discovered. Therefore, update both of these tools
before scanning, very important.

Ad-Aware - www.lavasoftusa.com
SpyBot S&D - http://www.safer-networking.org/
CWShredder - http://www.spywareinfo.com/~merijn/files/CWShredder.exe

Download the latest versions of this tool *AND* also update the database
immediately before running a full scan. If that does not help, download
HijackThis from http://www.spywareinfo.com/~merijn/ Generate a log using
HijackThis and visit any of these forums below to post your HijackThis log.
The experts there will guide you how to remove the spyware from your system:
http://forums.aumha.org | http://forums.spywareinfo.com |
http://www.lavasoftsupport.com

Here are the spyware prevention methods which you need to adopt:

Dealing with Unwanted Spyware and Parasites:
http://www.mvps.org/winhelp2002/unwanted.htm

Block AD/Spyware sites using HOSTS file [very effective]
http://www.mvps.org/winhelp2002/hosts.htm

Spyware Blaster http://www.javacoolsoftware.com/spywareblaster.html
Protects your system from a huge list of unwanted ActiveX controls. *You
need to update the database through the online update feature provided by
this software*

Then, download Toolbarcop from http://www.mvps.org/sramesh2k/toolbarcop.htm
and run it. From the Options menu, click "Increase Security level for
Internet Zone (Internet Explorer)".

Using IE-Spyad to enhance your privacy and security:
http://www.bleepingcomputer.com/forums/index.php?showtutorial=53 IE-SpyAd
blocks a huge list of websites and domains that can cause privacy or
security issues on your computer.

--
Ramesh, Microsoft MVP
Window XP Shell/User
http://www.mvps.org/sramesh2k


while browsing the internet lately this error message box
appearing and it shuts down my internet browser,does any
one know how to fix this problem. This is the error box
that appwears
ppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: shell32.dll
ModVer: 6.0.2800.1106
Offset: 00326c83

any help will be truly appreciated

Thanking in advance
 

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