How to create two mailboxes in outlook 2003?

S

soup_or_power

I used Tools->Email-Accounts to create a second mailbox. I could
confirm that the new mailbox was created. However, when I try to expand
the icon to see the folders, it throws me an error "unable to expand
the folder." The second mailbox was supposed to be from a different
domain. The primary mailbox is still operational. How do I set up
outlook to receive email into the second mail box?

Thanks for your help
 
S

Sue Mosher [MVP-Outlook]

What kind of mail account?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

soup_or_power

I would like to add another exchange mailbox. I created the exchange
mailbox successfully. Are there any permissions to set on the server?
 
S

Sue Mosher [MVP-Outlook]

Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C, or at least Folder Visible permission, set in Outlook, on all folders including the mailbox root.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

soup_or_power

Sue said:
Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C,
I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?
Did that. I've set full control for all the combo-box items
or at least Folder Visible permission,

Can you clarify this?
set in Outlook, on all folders including the mailbox root.
Did that.
It still doesn't work. I need more help.
Thanks!
 
S

Sue Mosher [MVP-Outlook]

I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?

Yes. The network administrator needs to set the mailbox permissions with that tool.
Can you clarify this?

Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox.
It still doesn't work. I need more help.

For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C,
I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?
Did that. I've set full control for all the combo-box items
or at least Folder Visible permission,

Can you clarify this?
set in Outlook, on all folders including the mailbox root.
Did that.
Thanks!
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

soup_or_power

Sue said:
Yes. The network administrator needs to set the mailbox permissions with that tool.

By mailbox permissions, do you mean Exchange General and Exchange
Advanced?
I can't find a tab for mailbox in the ADU&C. I see a list of users. I
clicked on the user to grant permissions. There was a tabbed window.
There was no mailbox option there. Could you give me some detail.
Thanks
Can you clarify this?

Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox.
It still doesn't work. I need more help.

For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C,
I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?
Did that. I've set full control for all the combo-box items
or at least Folder Visible permission,

Can you clarify this?
set in Outlook, on all folders including the mailbox root.
Did that.
Thanks!
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


I would like to add another exchange mailbox. I created the exchange
mailbox successfully. Are there any permissions to set on the server?

I used Tools->Email-Accounts to create a second mailbox. I could
confirm that the new mailbox was created. However, when I try to expand
the icon to see the folders, it throws me an error "unable to expand
the folder." The second mailbox was supposed to be from a different
domain. The primary mailbox is still operational. How do I set up
outlook to receive email into the second mail box?

Thanks for your help
 
S

Sue Mosher [MVP-Outlook]

In ADU&C, user = mailbox, if the user account is mail-enabled. On the Exchange Advanced tab of a mail-enabled user, you should see a button for Mailbox Rights. That is what you use to grant "Full mailbox access" permission to another user.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Yes. The network administrator needs to set the mailbox permissions with that tool.

By mailbox permissions, do you mean Exchange General and Exchange
Advanced?
I can't find a tab for mailbox in the ADU&C. I see a list of users. I
clicked on the user to grant permissions. There was a tabbed window.
There was no mailbox option there. Could you give me some detail.
Thanks
or at least Folder Visible permission,

Can you clarify this?

Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox.
It still doesn't work. I need more help.

For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Sue Mosher [MVP-Outlook] wrote:
Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C,
I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?
Did that. I've set full control for all the combo-box items

or at least Folder Visible permission,

Can you clarify this?

set in Outlook, on all folders including the mailbox root.
Did that.
Thanks!
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


I would like to add another exchange mailbox. I created the exchange
mailbox successfully. Are there any permissions to set on the server?

I used Tools->Email-Accounts to create a second mailbox. I could
confirm that the new mailbox was created. However, when I try to expand
the icon to see the folders, it throws me an error "unable to expand
the folder." The second mailbox was supposed to be from a different
domain. The primary mailbox is still operational. How do I set up
outlook to receive email into the second mail box?

Thanks for your help
 
S

soup_or_power

Thank you Sue for your help. I was able to make it work by granting
everyone access to the newly created second mailbox. I was working with
two different domains hosted on the same server.

Thanks once again.
Sue said:
In ADU&C, user = mailbox, if the user account is mail-enabled. On the Exchange Advanced tab of a mail-enabled user, you should see a button for Mailbox Rights. That is what you use to grant "Full mailbox access" permission to another user.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?

Yes. The network administrator needs to set the mailbox permissions with that tool.

By mailbox permissions, do you mean Exchange General and Exchange
Advanced?
I can't find a tab for mailbox in the ADU&C. I see a list of users. I
clicked on the user to grant permissions. There was a tabbed window.
There was no mailbox option there. Could you give me some detail.
Thanks
or at least Folder Visible permission,

Can you clarify this?

Look at the Properties dialog of the folder, in Outlook, to see the folder-level permissions for the folder. But you don't need to do that if the user account already has Full Control on the mailbox.

It still doesn't work. I need more help.

For more information on permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Sue Mosher [MVP-Outlook] wrote:
Yes, to add a mailbox as a secondary mailbox, you need Full Control access to the mailbox, set it in ADU&C,
I am new to Windows please bear with me. By ADU&C u mean Active
Directory Users and Computer?
Did that. I've set full control for all the combo-box items

or at least Folder Visible permission,

Can you clarify this?

set in Outlook, on all folders including the mailbox root.
Did that.

--
Sue Mosher, Outlook MVP

Thanks!
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


I would like to add another exchange mailbox. I created the exchange
mailbox successfully. Are there any permissions to set on the server?

I used Tools->Email-Accounts to create a second mailbox. I could
confirm that the new mailbox was created. However, when I try to expand
the icon to see the folders, it throws me an error "unable to expand
the folder." The second mailbox was supposed to be from a different
domain. The primary mailbox is still operational. How do I set up
outlook to receive email into the second mail box?

Thanks for your help
 

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