How do I turn off messenger

R

Randy

When I try to exit messenger on Xp is says other devices
are using messenger, cannot exit. I want to turn the damn
thing off. How do I?
 
J

Jonathan Kay [MVP]

Greetings Randy,

Assuming the applications that the error message indicates aren't running, do you have Norton
Antivirus installed? Recent versions of Norton Antivirus added a new "instant messaging
scanning" feature, which can conflict with Messenger and cause it to also keep starting. To
stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 

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