how do I get ahold of this patch/

[Guest]

According to this
article:http://support.microsoft.com/default.aspx?scid=kb;en-us;830051#kb2 I
need to contaact MS support to download the patch. However it will cost at
least 99 dollars for e-mail support. I don't think I should have to pay for
thier bug, who should I talk to abou this.

 

[Bob I]

READ the article especially the Note quoted below

"Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support
costs will apply to additional support questions and issues that do not
qualify for the specific update in question."