hkcmd.exe & igfxtrax.exe Error

[Jeff]

I am loading a new computer with Windows 2000 Professional. I just got done talking with the computer manufacture's tech support and they told me this is a Microsoft issue. I think this is a driver issue so I am emailing this group

When I boot up my computer, I get an error saying "HKCMD.exe has generated errors & will be closed by windows. An error report has been created". I click ok and then another window opens saying "igfxtray.exe has generated errors & will be closed by windows. An error report has been created". I click ok again and then the system is fine.

How do I fix these error? What do they mean?

Thank you

 

[Pen]

They're Intel files having to do with on mobo graphics.
Here's a reference;
http://www.answersthatwork.com/Tasklist_pages/tasklist_i.htm

I am loading a new computer with Windows 2000 Professional. I just
got done talking with the computer manufacture's tech support and they
told me this is a Microsoft issue. I think this is a driver issue so
I am emailing this group

When I boot up my computer, I get an error saying "HKCMD.exe has
generated errors & will be closed by windows. An error report has
been created". I click ok and then another window opens saying
"igfxtray.exe has generated errors & will be closed by windows. An
error report has been created". I click ok again and then the system
is fine.

How do I fix these error? What do they mean?

Thank you

 

[Jeff]

Pen, Thank you for the response. The Web page you reference is EXCELLENT!

I have one follow up question. The web page refers to "startup manager".
How do I get to, or install, the startup manager on a Windows 2000?

Thank you

 

[Pen]

Dave Patrick posted this some time back;

Start\Settings\Control Panel\Administrative Tools\Computer
Management(Local)\System Information\Software Environment\Startup
Programs|View|Advanced, then in the "Location" column, you'll find the
path
to the "Startup" location either in the "Startup" directories or from
the
registry's "Run" keys.

%ALLUSERSPROFILE%\Start Menu\Programs\Startup
%USERPROFILE%\%USERNAME%\Start Menu\Programs\Startup

You can delete the shortcuts that you no longer want to run.

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

You can delete the string value for the program you no longer want to
run.