HKCMD.exe & IGFXTRAY.exe Error

J

Jeff

I am loading a new computer with Windows 2000 Professional. I just got done talking with the computer manufacture's tech support and they told me this is a Microsoft issue.

When I boot up my computer, I get an error saying "HKCMD.exe has generated errors & will be closed by windows. An error report has been created". I click ok and then another window opens saying "igfxtray.exe has generated errors & will be closed by windows. An error report has been created". I click ok again and then the system is fine.

How do I fix these error? What do they mean?

Thank you
 

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