M
MaryC
We had a compatibility problem with Roxio Easy CD Creator
4 on our Windows XP computer. An error message kept
popping up at startup that said there were incompatible
device drivers. It said they were both Roxio. I deleted
the two files in question:
cdralw2k.sys
cdr4_2k.sys
I thought it was safe to delete them since they seemed to
be only associated with Easy CD Creator. Neither file is
responsible for actually running either of our optical
drives which are:
Sony CRX140E CD-RW
Samsung SD-612 DVD-ROM
However, after deleting these files from the
C:\Windows\System32\drivers\ folder, neither our CD-RW nor
our DVD-ROM works. I managed to download cdralw2k.sys
(could not find cdr4_2k.sys which comes from Roxio but is
not available on their site) and restored it to its
original location in the \drivers\ folder but after
restarting the PC, optical drives still do not work and
Device Manager shows the following error for both:
Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)
Help someone, please!! Don't know what to try next!!
4 on our Windows XP computer. An error message kept
popping up at startup that said there were incompatible
device drivers. It said they were both Roxio. I deleted
the two files in question:
cdralw2k.sys
cdr4_2k.sys
I thought it was safe to delete them since they seemed to
be only associated with Easy CD Creator. Neither file is
responsible for actually running either of our optical
drives which are:
Sony CRX140E CD-RW
Samsung SD-612 DVD-ROM
However, after deleting these files from the
C:\Windows\System32\drivers\ folder, neither our CD-RW nor
our DVD-ROM works. I managed to download cdralw2k.sys
(could not find cdr4_2k.sys which comes from Roxio but is
not available on their site) and restored it to its
original location in the \drivers\ folder but after
restarting the PC, optical drives still do not work and
Device Manager shows the following error for both:
Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)
Help someone, please!! Don't know what to try next!!