Help.. Please! Outlook 2003 using 100% CPU every few seconds.. run out of ideas!

[Paul]

Hi anyone with an idea!

I have a 1.2 Ghz/800Meg PC with Outlook 2003 running on it. I said
teh first bit to show that its not on a small system.

Outlook 2K3 is behaving really badly. its installed on XP SP1 with
all the most up to date patches.

Every 5 or 6 seconds Outlook simply locks the CPU at 100%. Watching
this in Task manager is like watching a square wave. Regular as
closckwork, and its Outlook.exe thats peaking at 100% CPU usage every
few seconds.

I use a pop3 acount so no exchange issues here, and I am not using
business contact manager

This locks outlook and makes it almost impossible to use.

It does not happen in any other application or Office product.

I have looked online and tried every solution:

Disable smart tags
Make sure Office source engine is set to manual
Turn off menu transitions
Set Outlook to use plain text rather than word as editor
Repaired the pst file with scanpst
Unistalled and re-installed
Applied newer patch from Ms KB artical that stated that the older
patch could cause an issue
Set the send recieve option to 10 mins
Set the save option to a greater interval

And a few others I cant remember.

still it behaves like a pig.

So before I go back to OL2K I thought I would post in the hope that
someone has fixed this and has a suggestion.

I have to say that the number of posts that say OL2K3 is a pile is
amazing. Looks pretty, has some nice functions but appears to suck
badly on the usability front. I like to form my own opinions on
things but I am starting to agree with the general sentiment that it
is a pile. Usual MS.. loads of work on the front end.. bugger all on
the back end.

Anyone help please!

Paul

 

[Milly Staples [MVP - Outlook]]

What does task manager show when Outlook spikes the CPU?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Paul asked:

| Hi anyone with an idea!
|
| I have a 1.2 Ghz/800Meg PC with Outlook 2003 running on it. I said
| teh first bit to show that its not on a small system.
|
| Outlook 2K3 is behaving really badly. its installed on XP SP1 with
| all the most up to date patches.
|
| Every 5 or 6 seconds Outlook simply locks the CPU at 100%. Watching
| this in Task manager is like watching a square wave. Regular as
| closckwork, and its Outlook.exe thats peaking at 100% CPU usage every
| few seconds.
|
| I use a pop3 acount so no exchange issues here, and I am not using
| business contact manager
|
| This locks outlook and makes it almost impossible to use.
|
| It does not happen in any other application or Office product.
|
| I have looked online and tried every solution:
|
| Disable smart tags
| Make sure Office source engine is set to manual
| Turn off menu transitions
| Set Outlook to use plain text rather than word as editor
| Repaired the pst file with scanpst
| Unistalled and re-installed
| Applied newer patch from Ms KB artical that stated that the older
| patch could cause an issue
| Set the send recieve option to 10 mins
| Set the save option to a greater interval
|
| And a few others I cant remember.
|
| still it behaves like a pig.
|
| So before I go back to OL2K I thought I would post in the hope that
| someone has fixed this and has a suggestion.
|
| I have to say that the number of posts that say OL2K3 is a pile is
| amazing. Looks pretty, has some nice functions but appears to suck
| badly on the usability front. I like to form my own opinions on
| things but I am starting to agree with the general sentiment that it
| is a pile. Usual MS.. loads of work on the front end.. bugger all on
| the back end.
|
| Anyone help please!
|
| Paul

 

[Bravestar]

Hi Paul,

it is not even an Outlook Problem.
It is an Win XP Bug.
If you goes into the control panel
View
Tools
Effects

there you deactivate the point, use overeffects for menues and quickinfos.

Than your Proz going down.

 

[Paul]

Thanks for your replies.

there you deactivate the point, use overeffects for menues and quickinfos.

I think I know what you mean.. Do you mean Control panel > Display >
Appearance >Effects

I turned Off teh effects on the menu's but this makes no difference
whats so ever.

As to the previous posted reply, I see outlook.exe running at 0 to
100% regularly.

Any more ideas?

Paul

 

[Paul]

In the task manager Outlook.exe is the process that spikes from 0 to
100% regularly. The performance tab shows the CPU usage history:

100 |----| |----|
| | | |
| | | |
0 ------| |------| |------ and so on

Basically like a square wave.. very very regular while outlook is
running.. not at any other time.

So I am at a loss as to what could be happening to cause this regular
action

Paul

 

[Paul]

SOLVED!

OK it wqas a COM plugin. I have the same one installed on another
OLK2003 and thats doesnt do teh same thing.. but I uncheckked this
item and restarted OLK and hey presto.

Thanks for the suggestions though.

Paul