From: "Anniemal" <Anniemal @discussions.microsoft.com>
| everytime i turn on my laptop, the windows system will pop up this message:
|
| "Run a DLL as an App has encountered a problem and needs to close. We are
| sorry for the inconvenience."
| and ask me if i would like to send an error report ...
|
| WHY???
|
| and everytime i shut down any profile... the "error report" will pop up...
| shoot!!!!!!
|
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp
Ad-aware SE (free personal version v1.05)
http://www.lavasoftusa.com/
Trend Sysclean Method 1
---------------------------------------
Create a directory.
On drive "C:\"
(e.g., "c:\sysclean")
Download SYSCLEAN.COM and place it in that directory.
Download the signature files (pattern files) by obtaining the ZIP file.
For example; lpt526.zip
Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.
Trend Sysclean Method 2
---------------------------------------
The utility SYSCLEAN_FE in "Procedure 1" at the following URL
http://www.ik-cs.com/got-a-virus.htm automates the download and execution process of the
Trend Sysclean Package.
2) Update Ad-aware with the latest definitions.
3) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode and shutdown as many applications as possible
5) Using both the Trend Sysclean utility and Ad-aware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) Create a new Restore point
* * Please report back your results ! * *
