Help Needed - Cannot Update, Administrator Privileges Broken

[dark54555]

This all started when I noticed I was short a few windows updates on XP SP2.
I decided I should run WU manually, and ran into a roadblock. It tries to
install Windows Genuine Advantage Validation Tool, which fails every time.

OK, simple enough. I went on the here and tried all the fixes: manually
reinstalling WGA, running the tool the MS guy recommends, nothing works. My
office's IT guy happened to be in, so I asked him. He says just download SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update Windows
XP. Please contact your system administrator." ...What? I'm on an account in
the administrators group for my system. I log off and into my computer's
Admin account.

"You do not have permission to update Windows XP. Please contact your system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or other
objects and my Administrators group is a member. I've also tried adding the
local Administrator account and my user account on the domain to the list,
both of which had no effect on the problem. We have a small office, and our
IT guy tells me he hasn't put any such restrictions in effect on any of the
office computers.

I would generally prefer not to use my holiday weekend to re-install Windows
XP. I'm hoping someone has some idea of what the problem is.

 

[Kelly]

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

 

[dark54555]

On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe (version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,
Power Users, Backup Operators. Security has a different icon. The list is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we had
an exchange server, it has been inactive since February because of some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000 Service
Pack 1 or earlier. Apply Group Policy objects containing this setting only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

 

[PA Bear [MS MVP]]

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us
the name of the last five (5) security updates [e.g., Security Update for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.

 

[dark54555]

Is Automatic Updates enabled? - Yes
Are you logged on as Administrator? - Yes
What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall
(if any)? - Symantec AntiVirus 10.0.1.1000; None currently (AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of

WinXP? - No, this clean install is months old, no previous problems.

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us
the name of the last five (5) security updates [e.g., Security Update for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

KB951376-v2, 6/20/08, Automatic
KB950762, 6/11/08, Automatic
KB951698, 6/11/08, Automatic
KB950760, 6/11/08, Automatic
KB951376, 6/11/08, Automatic

Will check those links.

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us
the name of the last five (5) security updates [e.g., Security Update for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe
(version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,
Power Users, Backup Operators. Security has a different icon. The list
is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we
had
an exchange server, it has been inactive since February because of some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000 Service
Pack 1 or earlier. Apply Group Policy objects containing this setting
only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

 

[dark54555]

Also tried the registry reset solution linked, did not work. (Same errors.)

Is Automatic Updates enabled? - Yes
Are you logged on as Administrator? - Yes
What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall
(if any)? - Symantec AntiVirus 10.0.1.1000; None currently (AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of

WinXP? - No, this clean install is months old, no previous problems.

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us
the name of the last five (5) security updates [e.g., Security Update for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

KB951376-v2, 6/20/08, Automatic
KB950762, 6/11/08, Automatic
KB951698, 6/11/08, Automatic
KB950760, 6/11/08, Automatic
KB951376, 6/11/08, Automatic

Will check those links.

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell us
the name of the last five (5) security updates [e.g., Security Update for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe
(version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,
Power Users, Backup Operators. Security has a different icon. The list
is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers (we
had
an exchange server, it has been inactive since February because of some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000 Service
Pack 1 or earlier. Apply Group Policy objects containing this setting
only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

:

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

This all started when I noticed I was short a few windows updates on XP
SP2.
I decided I should run WU manually, and ran into a roadblock. It tries
to
install Windows Genuine Advantage Validation Tool, which fails every
time.

OK, simple enough. I went on the here and tried all the fixes: manually
reinstalling WGA, running the tool the MS guy recommends, nothing works.
My
office's IT guy happened to be in, so I asked him. He says just download
SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update
Windows
XP. Please contact your system administrator." ...What? I'm on an
account
in
the administrators group for my system. I log off and into my computer's
Admin account.

"You do not have permission to update Windows XP. Please contact your
system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is
nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or
other
objects and my Administrators group is a member. I've also tried adding
the
local Administrator account and my user account on the domain to the
list,
both of which had no effect on the problem. We have a small office, and
our
IT guy tells me he hasn't put any such restrictions in effect on any of
the
office computers.

I would generally prefer not to use my holiday weekend to re-install
Windows
XP. I'm hoping someone has some idea of what the problem is.

 

[PA Bear [MS MVP]]

The good news is that Automatic Updates was working as recently as 20 Jun-08
and you're not "short" any updates as of 02 Jul-08, as far as I can tell.
[No updates for WinXP SP2 have been released since KB951376 was rereleased
last month.]

So, how did you determine that you were "short a few windows updates"?

...Spybot was uninstalled

When Spybot was installed, was Tea Timer disabled?

Did you "undo" all Immunizations before uninstalling Spybot?

============================

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~PA Bear

Also tried the registry reset solution linked, did not work. (Same
errors.)

Is Automatic Updates enabled? - Yes
Are you logged on as Administrator? - Yes
What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party
firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently
(AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of

WinXP? - No, this clean install is months old, no previous problems.

Look in Add/Remove Programs (make sure Show Updates is checked) and tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

KB951376-v2, 6/20/08, Automatic
KB950762, 6/11/08, Automatic
KB951698, 6/11/08, Automatic
KB950760, 6/11/08, Automatic
KB951376, 6/11/08, Automatic

Will check those links.

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


dark54555 wrote:
On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the
installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe
(version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to
update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,
Power Users, Backup Operators. Security has a different icon. The
list
is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers
(we
had
an exchange server, it has been inactive since February because of
some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000
Service Pack 1 or earlier. Apply Group Policy objects containing this
setting only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

:

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

This all started when I noticed I was short a few windows updates on
XP
SP2.
I decided I should run WU manually, and ran into a roadblock. It
tries
to
install Windows Genuine Advantage Validation Tool, which fails every
time.

OK, simple enough. I went on the here and tried all the fixes:
manually
reinstalling WGA, running the tool the MS guy recommends, nothing
works. My
office's IT guy happened to be in, so I asked him. He says just
download SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update
Windows
XP. Please contact your system administrator." ...What? I'm on an
account
in
the administrators group for my system. I log off and into my
computer's Admin account.

"You do not have permission to update Windows XP. Please contact your
system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got
a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is
nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or
other
objects and my Administrators group is a member. I've also tried
adding the
local Administrator account and my user account on the domain to the
list,
both of which had no effect on the problem. We have a small office,
and our
IT guy tells me he hasn't put any such restrictions in effect on any
of
the
office computers.

I would generally prefer not to use my holiday weekend to re-install
Windows
XP. I'm hoping someone has some idea of what the problem is.

 

[dark54555]

Mostly that I didn't have SP3 yet (when I say short, I mean from possible
updates, not just automatic ones).

My wife installed spybot, so I can't say if she checked tea timer or not.
However, the program wasn't ever run to my knowledge, as I uninstalled it
more or less as soon as I saw it as I've had some issues with SpyBot before.

The good news is that Automatic Updates was working as recently as 20 Jun-08
and you're not "short" any updates as of 02 Jul-08, as far as I can tell.
[No updates for WinXP SP2 have been released since KB951376 was rereleased
last month.]

So, how did you determine that you were "short a few windows updates"?

...Spybot was uninstalled

When Spybot was installed, was Tea Timer disabled?

Did you "undo" all Immunizations before uninstalling Spybot?

============================

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~PA Bear

Also tried the registry reset solution linked, did not work. (Same
errors.)

Is Automatic Updates enabled? - Yes
Are you logged on as Administrator? - Yes
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently
(AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of
WinXP? - No, this clean install is months old, no previous problems.

Look in Add/Remove Programs (make sure Show Updates is checked) and tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?
KB951376-v2, 6/20/08, Automatic
KB950762, 6/11/08, Automatic
KB951698, 6/11/08, Automatic
KB950760, 6/11/08, Automatic
KB951376, 6/11/08, Automatic

Will check those links.

:

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


dark54555 wrote:
On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the
installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe
(version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to
update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators, Users,
Power Users, Backup Operators. Security has a different icon. The
list
is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers
(we
had
an exchange server, it has been inactive since February because of
some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000
Service Pack 1 or earlier. Apply Group Policy objects containing this
setting only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

:

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

This all started when I noticed I was short a few windows updates on
XP
SP2.
I decided I should run WU manually, and ran into a roadblock. It
tries
to
install Windows Genuine Advantage Validation Tool, which fails every
time.

OK, simple enough. I went on the here and tried all the fixes:
manually
reinstalling WGA, running the tool the MS guy recommends, nothing
works. My
office's IT guy happened to be in, so I asked him. He says just
download SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update
Windows
XP. Please contact your system administrator." ...What? I'm on an
account
in
the administrators group for my system. I log off and into my
computer's Admin account.

"You do not have permission to update Windows XP. Please contact your
system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around, got
a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is
nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files or
other
objects and my Administrators group is a member. I've also tried
adding the
local Administrator account and my user account on the domain to the
list,
both of which had no effect on the problem. We have a small office,
and our
IT guy tells me he hasn't put any such restrictions in effect on any
of
the
office computers.

I would generally prefer not to use my holiday weekend to re-install
Windows
XP. I'm hoping someone has some idea of what the problem is.

 

[PA Bear [MS MVP]]

Having uninstalled Spybot without first "undoing" the Immunizations and
without first fully disabling Tea Timer [1] (if it had been enabled) /may/
be the cause of the current behavior. YMMV.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
====================
[1] See http://aumha.net/viewtopic.php?t=32409
--
~PA Bear

Mostly that I didn't have SP3 yet (when I say short, I mean from possible
updates, not just automatic ones).

My wife installed spybot, so I can't say if she checked tea timer or not.
However, the program wasn't ever run to my knowledge, as I uninstalled it
more or less as soon as I saw it as I've had some issues with SpyBot
before.

The good news is that Automatic Updates was working as recently as 20
Jun-08 and you're not "short" any updates as of 02 Jul-08, as far as I
can
tell. [No updates for WinXP SP2 have been released since KB951376 was
rereleased last month.]

So, how did you determine that you were "short a few windows updates"?

...Spybot was uninstalled

When Spybot was installed, was Tea Timer disabled?

Did you "undo" all Immunizations before uninstalling Spybot?

============================

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~PA Bear

Also tried the registry reset solution linked, did not work. (Same
errors.)

:

Is Automatic Updates enabled? - Yes
Are you logged on as Administrator? - Yes
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)? - Symantec AntiVirus 10.0.1.1000; None currently
(AdAware was uninstalled; Spybot was uninstalled); None

By any chance did you recently do a Repair Install or clean install of
WinXP? - No, this clean install is months old, no previous problems.

Look in Add/Remove Programs (make sure Show Updates is checked) and
tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?
KB951376-v2, 6/20/08, Automatic
KB950762, 6/11/08, Automatic
KB951698, 6/11/08, Automatic
KB950760, 6/11/08, Automatic
KB951376, 6/11/08, Automatic

Will check those links.

:

[Crossposted to Windows Update newsgroup]

Is Automatic Updates enabled?

Are you logged on as Administrator?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall (if any)?

By any chance did you recently do a Repair Install or clean install of
WinXP?

Look in Add/Remove Programs (make sure Show Updates is checked) and
tell
us
the name of the last five (5) security updates [e.g., Security Update
for
Windows XP (KB999999)], when they were installed, and how they were
installed (e.g., Windows Update; Automatic Updates; WSUS)?

If it truly is a Permissions problem, see if anything in
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/
and/or
http://groups.google.com/group/microsoft.public.windowsupdate/msg/b9e9576732c1658f
helps at all.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


dark54555 wrote:
On the user rights required suggestion:

I pulled the install log for KB892130. Sample from one of the
installs:

0.031: 2008/06/30 16:22:37.953 (local)
0.031:
C:\WINDOWS\SoftwareDistribution\Download\a49d784415582d2f98c84ceb0a75d898\update\update.exe
(version 6.3.3.0)
0.031: DoInstallation: GetProcAddress(InitializeCustomizationDLL)
Returned:
0x7f
0.031: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.031: Failed To Enable SE_SECURITY_PRIVILEGE
0.031: Setup encountered an error: You do not have permission to
update
Windows XP.
Please contact your system administrator.
0.031: You do not have permission to update Windows XP.
Please contact your system administrator.
0.031: Update.exe extended error code = 0xf004

I checked my security policies. Shutdown allows Administrators,
Users,
Power Users, Backup Operators. Security has a different icon. The
list
is
grayed out, as are the buttons, listing only DOMAIN\Exchange Servers
(we
had
an exchange server, it has been inactive since February because of
some
proeblems). There's also a message on the box:
This setting is not compatible wiht computers running Windows 2000
Service Pack 1 or earlier. Apply Group Policy objects containing
this
setting only
to computers running a later version of the operating system.

My system is XP SP2, the server which has the domain is Server 2003.

Any ideas?

:

Hi,

Have you tried these suggestions?:

http://support.microsoft.com/kb/888791
http://support.microsoft.com/kb/328817

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

This all started when I noticed I was short a few windows updates
on
XP
SP2.
I decided I should run WU manually, and ran into a roadblock. It
tries
to
install Windows Genuine Advantage Validation Tool, which fails
every
time.

OK, simple enough. I went on the here and tried all the fixes:
manually
reinstalling WGA, running the tool the MS guy recommends, nothing
works. My
office's IT guy happened to be in, so I asked him. He says just
download SP3
standalone, should be a workaround.

Downloaded, tried to install. "You do not have permission to update
Windows
XP. Please contact your system administrator." ...What? I'm on an
account
in
the administrators group for my system. I log off and into my
computer's Admin account.

"You do not have permission to update Windows XP. Please contact
your
system
administrator."

At this point, I'm stumped, IT guy is confused. Googled around,
got
a
series of DLLs to re-initialize. They are:
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll
Regsvr32 msxml3.dll
Regsvr32 msxml2.dll
Regsvr32 msxml.dll

wuaueng.dll fails on a 0x80070514. As far as I can tell, there is
nothing
anywhere about that dll and that error code.

System restore gives a permission error.

I have checked , User Rights Assignment -> Take ownership of files
or
other
objects and my Administrators group is a member. I've also tried
adding the
local Administrator account and my user account on the domain to
the
list,
both of which had no effect on the problem. We have a small
office,
and our
IT guy tells me he hasn't put any such restrictions in effect on
any
of
the
office computers.

I would generally prefer not to use my holiday weekend to
re-install
Windows
XP. I'm hoping someone has some idea of what the problem is.