Help!!! Dell inspiron 9300 will no longer boot vista!

[Guest]

Okay, so I have been using vista beta 2 for about three months, and It has
been working great for a beta. I was using my dell inspiron 9300 last night,
everything was fine and I shut my computer down. 15 minuets later, I started
it back up again, the screen showed the dell logo and dell loading bar as
usual, then the screen went black and my computer just sat there, and still
does the same thing when I try it again. I dont know what to do. I have let
it just sit there with a black screen hoping that it will continue to load
for up to 30 minuets, and nothing happens. I have tried pressing F8 to run it
in safe mode, the key isnt recognized, and it continues to load. Can anyone
help me get past this stupid black screen? I have run diagnostics on
everything and all tests pass as if nothing is wrong. I have the same visrion
of vista on my Dell xps and it is working flawlessly. I dont know what to do.
Dell support says I need to format my entire hard drive and start from square
one again deleting all my family photos from the past five years and all my
music and videos. I really do not want to do that, so does anyone know of
anything else I can do?

 

[Guest]

Do you have the Vista cd? (either ordered or burned). I'm not sure what, if
anything, has changed with recovery console. Recovery console is a command
prompt-based UI... a emulation of DOS. If you have the cd, put it in, (you
may have to boot to the optical drive) and try to enter the recovery console
from there. Set up a external or some other storage media (desktop is fine).
And transfer all the files (pics, music, videos, etc.) to the desktop. Then
try to have the recovery console repair the install. I say to transfer your
files first, because the repair program on the cd is alittle messed up (from
other's POV). Worst case, you'll have to kill the partition. I highly
recommend writing zero's to the drive. Vista's BCD (boot.ini in XP), likes to
fiddle with the mbr. Writing zero's to the drive erases the mbr too.

Sounds like there is a OS level boot error, god only knows where, since you
don't have a error log. Beta 2 is really a release that needs to be installed

 

[John Barnes]

In case it is something with your video drivers, have you tried using the up
key and hitting enter (assuming that it is on the logon screen and this will
highlight the first id and that you have no password for it, otherwise enter
the password before hitting enter) Wait long enought for the computer to
get to the logon screen first. If you hear the music, you have a clue that
the video drivers are the problem. Check the Vista dvd to see what tools
will let you get to the hd to copy off your data.

 

[wgd]

Okay, so I have been using vista beta 2 for about three months, and It has
been working great for a beta. I was using my dell inspiron 9300 last night,
everything was fine and I shut my computer down. 15 minuets later, I started
it back up again, the screen showed the dell logo and dell loading bar as
usual, then the screen went black and my computer just sat there, and still
does the same thing when I try it again. I dont know what to do. I have let
it just sit there with a black screen hoping that it will continue to load
for up to 30 minuets, and nothing happens. I have tried pressing F8 to run it
in safe mode, the key isnt recognized, and it continues to load. Can anyone
help me get past this stupid black screen? I have run diagnostics on
everything and all tests pass as if nothing is wrong. I have the same visrion
of vista on my Dell xps and it is working flawlessly. I dont know what to do.
Dell support says I need to format my entire hard drive and start from square
one again deleting all my family photos from the past five years and all my
music and videos. I really do not want to do that, so does anyone know of
anything else I can do?

The first thing you should try to do is get your important files backed
up. If you can successfully boot from a DVD drive then you should be able
to do this. An external USB drive works well for backup and isn't that
expensive. Then if you have to follow Dell's advice it won't be a problem.

 

[Kerry Brown]

You want to make a backup before you go any further. Do you have an external
USB drive? You could boot to a CD with a disk imaging program, or BartPE and
copy your data to the USB drive.

 

[Guest]

I found my Vista cd, and did a system restore and it worked!! Thanks so much.