Having WGA Issues?

[Eric C. Vogel]

I have a legal CD of XP Pro Full Retail. It was activated and running fine
till the WGA update was installed today (released yesterday). Now it says I
exceeded my activations. I was on the phone for just over an hour with PSS.
They are working on a fix.

--
Thank you,
Eric Vogel
http://www.msmvps.com/shelluser
http://shelluser.mvps.org
http://msn.mvps.org

 

[Alias]

I have a legal CD of XP Pro Full Retail. It was activated and running fine
till the WGA update was installed today (released yesterday). Now it says I
exceeded my activations. I was on the phone for just over an hour with PSS.
They are working on a fix.

I just downloaded and installed it and no issues, even after a reboot.

Alias

 

[Eric C. Vogel]

Thanks for the heads up Eric -

Here is an update for you:

The WGA diagnostic tool has been updated to correct this problem seen by
some customers. Please download and execute it from:

http://go.microsoft.com/fwlink/?linkid=52012

After running the tool, please return to Windows Update and try it again.
We will be posting a support article describing the problem. If you
experience any issues with this tool or it does not fix your problem,
please use the "Copy to Clipboard" button on the tool and we will
investigate this further.

Have a good weekend!


Best Regards,
Marie McFadden, MCSE NT4/200x, MCSA 200x

--
Thank you,
Eric Vogel
http://www.msmvps.com/shelluser
http://shelluser.mvps.org
http://msn.mvps.org