Having an issue wtih my Msi?

[favio]

I am getting an error message trying to install a program
on my windows 2000 machine. The error messageis as
fallows:

"The windows installer service could not be accessed.
This can occur if you are running Windows in safe mode, or
if the windows installer is not correctly installed.
Contact your support personnel for assistance."

Does anyone know how to fix this problem?

Thank you,
Greatly appreciate it.

 

[Stefan Krueger [MVP]]

You can try the steps described here:
http://www.msifaq.com/error/1719.htm

--
Stefan Krueger
Microsoft Windows Installer MVP

Please post your questions in the newsgroup or vist one of these web sites:

Windows Installer FAQ
http://www.msifaq.com - http://www.msifaq.de

InstallSite - Resources for Setup Developers
http://www.installsite.org
http://www.installsite.de (GERMAN)

 

[Bill Peele [MS]]

--------------------
From: "favio" <[email protected]>
Subject: Having an issue wtih my Msi?
Date: Tue, 3 Feb 2004 10:49:36 -0800
Newsgroups: microsoft.public.win2000.msi

I am getting an error message trying to install a program
on my windows 2000 machine. The error messageis as
fallows:

"The windows installer service could not be accessed.
This can occur if you are running Windows in safe mode, or
if the windows installer is not correctly installed.
Contact your support personnel for assistance."

Does anyone know how to fix this problem?

Thank you,
Greatly appreciate it.
--

Unfortunately this is one of those generic erros that has multiple causes. I have seen it be generated simply because the
Windows Installer service was disabled. I have seen it be resolved by simply running the command "msiexec.exe
/unregister" followed by running the command "msiexec.exe /regserver" to unregister and then reregister the Windows
Installer engine it. I have even seen incorrect DCOM settings in DCOMCNFG cause this message, namely the Default
Authentication Level and Default Impersonation Level settings being set incorrectly. I have seen it be the entire Windows
Installer engine being messed up and having to be removed and Windows Installer be re-installed.

The above gives us some places to start.

Bill Peele
Microsoft Enterprise Support

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