Genuine advantage reinstall asks for key I never had

G

Guest

I was running a bad version of Windows XP on my old PC so I bought a copy of
"Windows Genuine Advantage Kit for Windows XP Professional" from a local PC
store.

That machine broke down after years of use, absolutely nothing to do wit
this issue.

Now I have built a new machine and discontinued use of the old one.
When I try to install to the new machine it asks for a product key which I
never had.

On the case there is a Microsoft barcode sticker and on there it says "Media
Set CD Windows XPPro Genuine Adv English No Key"

I have never had a key.

To get around this so that I can attempt to fix it I have installed the old
copy of Windows XP so I can at least get connected to start to look for a
clue to why this is happening.


Any ideas.
 
C

Carey Frisch [MVP]

For contact information to check order status, please refer to your order confirmation email. If you did not receive an email
confirmation of your order or your new product key, contact your local Microsoft customer support:
http://www.microsoft.com/genuine/selfhelp/OrderHelp.aspx?displaylang=en

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------------------------

I was running a bad version of Windows XP on my old PC so I bought a copy of
"Windows Genuine Advantage Kit for Windows XP Professional" from a local PC
store.

That machine broke down after years of use, absolutely nothing to do wit
this issue.

Now I have built a new machine and discontinued use of the old one.
When I try to install to the new machine it asks for a product key which I
never had.

On the case there is a Microsoft barcode sticker and on there it says "Media
Set CD Windows XPPro Genuine Adv English No Key"

I have never had a key.

To get around this so that I can attempt to fix it I have installed the old
copy of Windows XP so I can at least get connected to start to look for a
clue to why this is happening.


Any ideas.
 
G

Guest

This made me go looking for an email that I totally forgot I had received.
Thanks for that.
I am now in posession of my product key and have done the install.
 

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