frmcache.dat invalid

[Guest]

When adding a date (birthday) to an Outlook contact and trying to save it, I
get an error message that the form cache file 'frmcache.dat' file is not
valid. I tried to follow the instructions given in
http://support.microsoft.com/default.aspx?scid=kb;en-us;171372
but when I try to delete the frmcache.dat file, it says that access is
denied.
How can I delete this file or are there other solutions to solve the date
issue?

Chris

 

[Lanwench [MVP - Exchange]]

In

When adding a date (birthday) to an Outlook contact and trying to
save it, I get an error message that the form cache file
'frmcache.dat' file is not valid. I tried to follow the instructions
given in
http://support.microsoft.com/default.aspx?scid=kb;en-us;171372
but when I try to delete the frmcache.dat file, it says that access is
denied.
How can I delete this file or are there other solutions to solve the
date issue?

Chris

Was Outlook closed at the time, and did you make sure outlook.exe was *not*
running in the background?

 

[Guest]

Did you close Outlook before attempting to delete the fmrcache.dat file?

--
Jocelyn Fiorello
MVP - Outlook

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