For owners of scanners not supported by Vista.

[Frank K.]

I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
and the Vuescan trial. After installing the drivers in the .inf file and the
Vuescan program the scanner worked. I then downloaded the HP Scanjet file
and the scanner worked. It sure beats having to buy a new scanner.

Frank

 

[Saucy Lemon]

Logitech Webcam Mssgr is not supported neither according to Logitech .. but
I got it working with Vista.

Saucy Lemon

 

[Bernard Liengme]

Interesting, I might try it with my HP4570C scanner.
Please tell me what you meant by: "I then downloaded the HP Scanjet file"
Can I just install the HP ScanJet software?
best wishes

 

[Brendan Tierney]

Saucy Lemon
Could you give any details as to what actions you took to get Logitech
Webcam Mssgr. working in Vista coz I can't.
Regards

 

[Saucy Lemon]

You need the beta driver from Vista's RC days, not the current one. It works
fine here on Vista RTM, mileage may vary as I don't have wide experince with
it on numerous machines, just a couple here. I could email it to you, it's
around 4 and a half MB.

Saucy Lemon

 

[Synapse Syndrome]

I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
and the Vuescan trial. After installing the drivers in the .inf file and
the Vuescan program the scanner worked. I then downloaded the HP Scanjet
file and the scanner worked. It sure beats having to buy a new scanner.

I don't see how VueScan has anything to do with your Scanner working outside
VueScan, as it has nothing to do with Windows drivers. VueScan uses its own
drivers and accesses the scanner directly. Great program though.

ss.

 

[Chad Harris]

It does because a wide variety of drivers can work on a wide variety of
printers/scanners and your functionality milage may vary. Sometimes when
the printer/scanner maker drags their ass and doesn't get the driver out
using another driver can get the job done, and for the functionality most
people require or even know about, well.

CH

 

[Synapse Syndrome]

It does because a wide variety of drivers can work on a wide variety of
printers/scanners and your functionality milage may vary. Sometimes when
the printer/scanner maker drags their ass and doesn't get the driver out
using another driver can get the job done, and for the functionality most
people require or even know about, well.

You didn't read my post correctly. Vuescan accesses the scanner hardware
directly, using its own drivers. These are not Windows drivers and I can't
see how any other program can make use of them.

ss.

 

[Synapse Syndrome]

I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
and the Vuescan trial. After installing the drivers in the .inf file and
the Vuescan program the scanner worked. I then downloaded the HP Scanjet
file and the scanner worked. It sure beats having to buy a new scanner.

Is HP Scanjet the scanning software, and it does not contain the scanner
drivers at all. Is it a TWAIN program?

ss.

 

[Daze N. Knights]

I'm using VueScan, as well, which makes an old HP Scanjet 2400 that
wouldn't work with Vista, usable again. It works great. Will not work,
however, unless the Scanjet 2400 software is installed, and why that is,
I don't know. The VueScan software is better in every way than the old
HP software was. Using the scanner is a much better experience now.

 

[Frank K.]

The HP Scanjet file is the software that is used with XP or other OSs to
access the scanner. In my case, running Windows XP Pro, I downloaded
SJ666en.exe from the drivers area of www.hp.com. When I tried to install the
program under Vista it said, in effect, it wouldn't work. After I installed
the Vue Scan drivers, it worked. Go figure. The things that don't work are
the buttons on the front of the scanner.

I don't know why it works the way it does, but it does. Other replies to
this thread have some of the answers.

Frank

 

[Jim]

I have an HP 5370c scanner. HP.com says they are not suppoting the scanner
under Vista. I went to http://www.hamrick.com/ and downloaded the .inf file
and the Vuescan trial. After installing the drivers in the .inf file and the
Vuescan program the scanner worked. I then downloaded the HP Scanjet file
and the scanner worked. It sure beats having to buy a new scanner.

Frank

If you upon the .inf file in notepad you can see exactly which models
are supported.

And no, my Canon LiDE 50 isn't :-(



Jim

 

[Frank K.]

Is HP Scanjet the scanning software, and it does not contain the scanner
drivers at all. Is it a TWAIN program?

ss.

The HP software does contain the HP drivers, but they do not work with
Vista. The drivers from Vue Scan do work. I'm not sure if it is a TWAIN
program. I do not understand TWAIN.

Frank

 

[Chad Harris]

You know in a chat with the Vista Print team, including PM Tali Roth, I
brought up getting the HP Scanjet 5300c to work, and their advice in the
chat and in a discussion we had on the Vista print newsgroup later, was to
try to find a TWAIN DS driver. I never could find one. I'll report back
later when I get the chance to try the .inf file on Vista with my current
drivers.

I actually did get the HP scan driver to work a few builds of Vista ago, and
then after weeks, it stopped working. Vista device manager of course says
it's working great. I hope to hell Device Manager whoever he or she is, is
scanning docs a lot better than I am lol.

The Vista teams also confirmed they weren't going to get off their lazy
asses to fix the stupidity that Device Manager says the driver is working
well when it's trashed to shit or it never worked. They must have that
delusional moron Dick Cheney coding Device Manager. It hasn't been reliable
for driver health since it was rolled out August 25, 1995 in the RTM of Win
95. Obviously 12 years isn't enough time for the Redmond softies to get off
their asses and fix Device Manager.

CH

 

[Chad Harris]

You know in a chat with the Vista Print team, including PM Tali Roth, I
brought up getting the HP Scanjet 5300c to work, and their advice in the
chat and in a discussion we had on the Vista print newsgroup later, was to
try to find a TWAIN DS driver. I never could find one. I'll report back
later when I get the chance to try the .inf file on Vista with my current
drivers.

I actually did get the HP scan driver to work a few builds of Vista ago, and
then after weeks, it stopped working. Vista device manager of course says
it's working great. I hope to hell Device Manager whoever he or she is, is
scanning docs a lot better than I am lol.

The Vista teams also confirmed they weren't going to get off their lazy
asses to fix the stupidity that Device Manager says the driver is working
well when it's trashed to shit or it never worked. They must have that
delusional moron Dick Cheney coding Device Manager. It hasn't been reliable
for driver health since it was rolled out August 25, 1995 in the RTM of Win
95. Obviously 12 years isn't enough time for the Redmond softies to get off
their asses and fix Device Manager.

CH

 

[Chad Harris]

You know in a chat with the Vista Print team, including PM Tali Roth, I
brought up getting the HP Scanjet 5300c to work, and their advice in the
chat and in a discussion we had on the Vista print newsgroup later, was to
try to find a TWAIN DS driver. I never could find one. I'll report back
later when I get the chance to try the .inf file on Vista with my current
drivers.

I actually did get the HP scan driver to work a few builds of Vista ago, and
then after weeks, it stopped working. Vista device manager of course says
it's working great. I hope to hell Device Manager whoever he or she is, is
scanning docs a lot better than I am lol.

The Vista teams also confirmed they weren't going to fix the the stupidity
that Device Manager says the driver is working well when it's trashed to or
it never worked. They must have that
delusional moron Dick Cheney coding Device Manager. It hasn't been reliable
for driver health since it was rolled out August 25, 1995 in the RTM of Win
95. Obviously 12 years isn't enough time for the Redmond softies to get off
their asses and fix Device Manager.

CH

 

[Chad Harris]

Newsgroup Censor who contributes nothing because he or she knows nothing
about Windows is at it again. MSFT doesn't like cricticism on their
pathetic and inexcusable laziness that has kept Device Manager from being
accurate on driver health. It'll always say a trashed driver works.

CH

 

[Raymond P.L. Comvalius]

I got my ScanJet 5400 to work with HP's own software.

In fact it was very little work. I installed the drivers and HP
PrecisionScan Pro. On first execution the software produced an error like:
"ActiveX component can't create object: 'Chassis.ChassisHelpObject'."

Here is the trick: You must start PrecisionScanPro as Administrator once. On
this first execution a few components get installed and registry keys are
created. From now on the program will work and the scanner can be used
without any issues.

Regards,

Ray

 

[Hugh Wyn Griffith]

The file Frank refers to is the DeskScan 2.9 utility and includes their
lovely Copy utility that sends direct to your printer and includes up
and down magnification etc.

It uses the TWAIN interface.

You can find it here on the SJ5P XP page:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?
os=228&lc=en&cc=us&dlc=en&product=58976&lang=en

I don't remember VISTA telling me it would not work <g> After you
install it find the Scanner Test in the menu and see the baloon go up
<g>

 

[Hugh Wyn Griffith]

was to
try to find a TWAIN DS driver. I never could find one.

For HP scanners get and try Deskscan 2.9 which Frank refers to.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?
os=228&lc=en&cc=us&dlc=en&product=58976&lang=en

Yes it does use TWAIN and I used it for my old SJ5P for W2K XP and now
VISTA Business.

I've always loved the copy utility that comes with it.