Folders in Inbox and Outbox Mess

[Guest]

One morning, my colleague told me that her Sent Folder was missing from her
Outlook Express. I did a search on the Internet and found a solution. So, I
followed the instruction. I went to the Store folder, found 2 Sent Folder
files. I removed the one with "(1)" after the file name. Then, I renamed the
Folders.dbx file to Folders.old file. I start Outlook Express again, and the
Sent Folder is back.

Unfortunately, by doing that, I created another serious problem. Initially,
she had many folders in her Inbox and Outbox. For example, she might have a
"Microsoft" folder in her Inbox to keep all the e-mails she received from
Microsoft, and another "Microsoft" folder in her Outbox to keep all the
e-mails she sent to Microsoft. Now, there are "Microsoft(1)",
"Microsoft(2)", "Microsoft(3)", "Microsoft(4)", "Microsoft(5)" folders, which
have all the e-mails previously stored in the 2 "Microsoft" folders
distributed among these folders.

This probably arised because I renamed the Folders.dbx file to Folders.old
file. But if I don't do that, the Sent Items will disappear again.

What can I do? Thank you.

 

[Roady [MVP]]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
One morning, my colleague told me that her Sent Folder was missing from her
Outlook Express. I did a search on the Internet and found a solution. So, I
followed the instruction. I went to the Store folder, found 2 Sent Folder
files. I removed the one with "(1)" after the file name. Then, I renamed
the
Folders.dbx file to Folders.old file. I start Outlook Express again, and the
Sent Folder is back.

Unfortunately, by doing that, I created another serious problem. Initially,
she had many folders in her Inbox and Outbox. For example, she might have a
"Microsoft" folder in her Inbox to keep all the e-mails she received from
Microsoft, and another "Microsoft" folder in her Outbox to keep all the
e-mails she sent to Microsoft. Now, there are "Microsoft(1)",
"Microsoft(2)", "Microsoft(3)", "Microsoft(4)", "Microsoft(5)" folders,
which
have all the e-mails previously stored in the 2 "Microsoft" folders
distributed among these folders.

This probably arised because I renamed the Folders.dbx file to Folders.old
file. But if I don't do that, the Sent Items will disappear again.

What can I do? Thank you.

 

[Guest]

Sorry. And thank you for the direction and blessings.