Firewall problem is getting desperate

[Bruce Lawrence]

This is my second plea for help ASAP.

I had Zone Alarm installed, but was having problems with it so i went to
add/remove and uninstalled it. That was a month ago but now I try to do
updates for AVG or Adaware or eTrust EZ armor, or Spybot, they all say
internet connection failed. I looked in msconfig start services and seen
zone stuff in there so deleted it. Now i have problems with passwords not
working.

XP Pro is on one HDD and xp2003 server on another. I did manage to think
ahead a little and tried ZA's way. I could not delete any of their files. I
checked now in the C: and in C:\WINDOWS\system32\Zone there are about 12
files and I can't delete them. When I did a check using search nothing came
up. Is there any way of deleting them?
If it helps the subfiles are:
cerbprovider.pvx
html.tdr
ssleay32.dll
vsdb.dll
vsdb_oem1051.dll
vsmon.exe
vsmon_oem1051.dll
vsregexp.dll
vsruledb.dll
vsruledb_oem.dll
vsvault.dll
zlparser.dll
I do usually go to the problem first, but I like coming here because people
are usually friendly and easier to understand.
Thanks for any help

Bruce

 

[Will Denny]

Hi

To delete those file you would normally have to shut down the True Vector
part of Zone Alarm. How did you uninstall ZA? If you can't delete them, it
would suggest that ZA is still installed and functioning.

 

[D.Currie]

This is my second plea for help ASAP.

I had Zone Alarm installed, but was having problems with it so i went to
add/remove and uninstalled it. That was a month ago but now I try to do
updates for AVG or Adaware or eTrust EZ armor, or Spybot, they all say
internet connection failed. I looked in msconfig start services and seen
zone stuff in there so deleted it. Now i have problems with passwords not
working.

XP Pro is on one HDD and xp2003 server on another. I did manage to think
ahead a little and tried ZA's way. I could not delete any of their files.
I checked now in the C: and in C:\WINDOWS\system32\Zone there are about 12
files and I can't delete them. When I did a check using search nothing
came up. Is there any way of deleting them?
If it helps the subfiles are:
cerbprovider.pvx
html.tdr
ssleay32.dll
vsdb.dll
vsdb_oem1051.dll
vsmon.exe
vsmon_oem1051.dll
vsregexp.dll
vsruledb.dll
vsruledb_oem.dll
vsvault.dll
zlparser.dll
I do usually go to the problem first, but I like coming here because
people are usually friendly and easier to understand.
Thanks for any help

Bruce

Reinstall Zone Alarm, make sure it's turned off, then try deleting it again.

 

[Ingit]

Re-install zonealarm, then un-install it using their un-installer. I also
had this same problem. After this mess, I installed Sygate. IMO, Smaller
footprint and less intrusive than Zonealarm.