File: fxssvc.exe

[Guest]

Help, I have somehow downloaded something to my computer that is giving me a
flashing blue circle with a question mark in it, and then changes to a red
circle with a line through it. Periodically a yellow message balloon will
pop up saying: “Critical System Errorâ€, click here for removal software. I
have also noticed the file listed above in my task manager, when I click on
it to end its process, it end and then reappears, I believe two are somehow
related. This flashing warning is in the lower right hand corner of the task
bar near the clock. Right or left clicking on it takes me to a web page to
purchase some kind of spy ware/spy blocker. I would appreciate any help or
guidance on this, I do have Webroot Spy Sweeper on my computer, but it not
helping…

 

[David H. Lipman]

From: "PunchesDad" <[email protected]>

| Help, I have somehow downloaded something to my computer that is giving me a
| flashing blue circle with a question mark in it, and then changes to a red
| circle with a line through it. Periodically a yellow message balloon will
| pop up saying: “Critical System Error”, click here for removal software. I
| have also noticed the file listed above in my task manager, when I click on
| it to end its process, it end and then reappears, I believe two are somehow
| related. This flashing warning is in the lower right hand corner of the task
| bar near the clock. Right or left clicking on it takes me to a web page to
| purchase some kind of spy ware/spy blocker. I would appreciate any help or
| guidance on this, I do have Webroot Spy Sweeper on my computer, but it not
| helping…



Two part reply..

Perform Part 1 then perform Part 2.

If the first two parts don't work, perform the alternate section.

It is suggested that you execute each tool in Normal Mode then in Safe Mode.



Part 1
-----------

Use noahdfear's SmitFraud, SpyAxe, SpyFalcon, et. al., removal tool -- SmitRem.exe
http://noahdfear.geekstogo.com/click counter/click.php?id=1

http://www.bleepingcomputer.com/forums/topic43659.html


Part 2
-----------

Download SmitFraud.exe from the URL --
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Execute; SmitFraud.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.

Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\Normal_ScanReport.HTML or
C:\mcafee\Safe_ScanReport.HTML will be generated. At the end of the scan, it will be
displayed in your browser (Opera, FireFox or Internet Explorer). However, if you are using
WinXP, Win2K or Win2003 your system will be left in a state where you will have to manually
shutdown/reboot the PC. On Win9x/ME platforms the report will not be shown in your bowser
but your PC will automatically be shutdown. It is suggested that you move the report out of
c:\mcafee before performing another scan.

It would be best to scan in both Safe Mode and in Normal Mode and save a copy of the HTML
report for each session.


ALTERNATE:

Part 1
-----------

Secured2K's SpyAxe, PSGuard, Smitfraud, Sinnaka and Alemod removal tool.

http://secured2k.home.comcast.net/tools/AntiPuper.exe

http://forums.mcafeehelp.com/viewtopic.php?t=65072


Part 2
-----------

S!ri's SmitfraudFix
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php


Please Copy and Paste the contents of the HTML Log files;
C:\mcafee\Normal_ScanReport.HTML & C:\mcafee\Safe_ScanReport.HTML in your reply.

* * * Please report back your results * * *