Fatal System Error

[Lisa]

This morning my computer crashed and I got "the blue
screen" it said "fatal system error c000021a" so I
rebooted and got on endless hold with Dell Support. I
rebooted a few times while on hold and it would crash. I
disconnected my internet cable (I'm on dsl) to use with
with my laptop so I could see if there was info on the
internet about this. I found the info but none seems to
pertain to my specific problem. Anyway, I rebooted again
after disconnecting and the computer booted properly and I
used it for about an hour. I then needed to reconnect to
the internet so I plugged the cable back in and I
immediately crashed, same message as I got in the morning.
Anyone have any ideas on what to do... or where I can get
help. I'm running Windows XP.

Thank You

Lisa

 

[Carey Frisch [MVP]]

TROUBLESHOOTING STOP ERROR MESSAGES
http://aumha.org/win5/kbestop.php

[Courtesy of James A. Eshelman, MS-MVP]

Troubleshooting Stop Errors
http://www2.cajun.net/~theriots/blk/win_xp_stop.htm

[Courtesy of Kelly Theriot, MS-MVP]


GoBack Causes a Stop Error C000021a
http://support.microsoft.com/default.aspx?scid=kb;en-us;316503&Product=winxp

Installing Internet Information Services Can Cause Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;811412&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------

"Lisa" (e-mail address removed) wrote in message:

| This morning my computer crashed and I got "the blue
| screen" it said "fatal system error c000021a" so I
| rebooted and got on endless hold with Dell Support. I
| rebooted a few times while on hold and it would crash. I
| disconnected my internet cable (I'm on dsl) to use with
| with my laptop so I could see if there was info on the
| internet about this. I found the info but none seems to
| pertain to my specific problem. Anyway, I rebooted again
| after disconnecting and the computer booted properly and I
| used it for about an hour. I then needed to reconnect to
| the internet so I plugged the cable back in and I
| immediately crashed, same message as I got in the morning.
| Anyone have any ideas on what to do... or where I can get
| help. I'm running Windows XP.
|
| Thank You
|
| Lisa