STOP: c000021a {Fatal System Error}

G

Guest

When starting my Dell today, the follow very blue terminal screen displayed
the following error message:

STOP: c000021a {Fatal System Error}
The WIndows logon process system process terminated unexpectedly with a
status of

The system has been shut down

I've tried everything (Safe Mode, starting using previous Windows settings)
including re-installing Windows XP, but when the install was complete, the
following message appeared: Stop: C0000221 Unknown Hard Error
\systemroot\system32\ntdll.dll (another blue screen).

I am using XP on the other computer with all Windows updates up to date.

HELP Please!

Thanks,

Patty Soltis
 
G

Gerry Cornell

Patty

"STOP: C0000221 unknown hard error" or "STOP: C0000221
STATUS_IMAGE_CHECKSUM_MISMATCH" error message occurs
http://support.microsoft.com/?kbid=314474&sd=RMVP

Try installing with only keyboard, mouse and monitor connected.

Do you have Roxio Goback?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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