Failed to Install ISKernel Files

G

Guest

I am attempting to install a driver for my Sprint Wireless card and I am
getting this Error message:

"Failed to Install ISKernel Files"
Make sure you have appropriate priveleges on this machine.

Does anyone know why this is happening? Can you tell me how to get these
ISKernel files?

Please help!

-Chuck
 
C

Chad Harris

Hi Chuckside--

I searched the Sprint Support side as you probably have and found no joy for
this error searching it many ways. Searching the error in general, I have
seen answers to Sprint card users that say:
http://community.macrovision.com/archive/index.php?t-147765.html

http://www.vista64.net/forums/vista-general/6492-appropriate-privileges-machine.html

"This is an issue with that being the 10.0 InstallScript engine merge module
being installed.

We are planning on issuing an update in the near future that will provide
the new merge module that should fix this.

I'm sorry for the inconvenience."

That answer for a Sprint card user was given at the bottom of the link and
for other hits for this error.

My attitude is that if a Sprint card can't be used because it now evokes
that kind of an error, and if there is in truth no current fix, I'd switch
to another carrier or card if it would work. Yet thousands of people are
walking around with Sprint cards.

If there is a way to run the installation "as admin" where you confront an
executable that can be right clicked to "run as admin" try that.

CH
 
G

Guest

I see posts on this topic dating back to 6/18/2006 and do not see a
resolution listed.. I am experiencing the same problem with my sprint
wireless aircard and would like to know if anyone has solved it yet. I called
sprint and they told me that the connection manager installer should work
with vista. I already exchanged one laptop thinking I might have had a
defective one but the issue still remains. Can anyone help me?
 
J

Joe Guidera

Are you attempting to install connection manager as an administrator? It
should try to do that automatically but may not be. Download the
installation program, save it to disk then RIGHT click on it and choose "run
as administrator"

Joe
 
G

Guest

I am installing direct from the Sprint CD and when I right click on the
program, there is no option for run as administrator.
 
G

Guest

Thanks for all the help on this but I think that if Vista is that difficult
to work with, I will forget it.. I took the computer back for a refund.. I
will buy a used xp model before going thru all that to install my programs..
I did not get a single program that I have been using on past windows
versions to install on this new computer. Without my business software, it is
useless to me. and I am not spending another 5 grand or son on software that
will work on Vista.

Rich
 

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