External Hard Drive Connection Problem

[parkchung]

We just installed a 100 Gig HD into a Dell Latitude 100L that
previously had a 40 Gig drive. We stuck the old drive into an
enclosure, planning to get iTunes and other assorted files off of the
drive after reinstalling the OS etc. The process went smoothly except
when we tried to get the files we needed off of the old hard drive.
When we plug it in via USB it immediately goes to a blue screen with a
message saying that a "problem has been detected and Windows has been
shut down." It also says that "Plug and Play detected an error most
likely caused by a faulty driver." We've installed SP2 as well as the
driver the enclosure came with to no avail. Any help you all can
provide would be very much appreciated.

Thanks!

 

[Patrick Keenan]

We just installed a 100 Gig HD into a Dell Latitude 100L that
previously had a 40 Gig drive. We stuck the old drive into an
enclosure, planning to get iTunes and other assorted files off of the
drive after reinstalling the OS etc. The process went smoothly except
when we tried to get the files we needed off of the old hard drive.
When we plug it in via USB it immediately goes to a blue screen with a
message saying that a "problem has been detected and Windows has been
shut down." It also says that "Plug and Play detected an error most
likely caused by a faulty driver." We've installed SP2 as well as the
driver the enclosure came with to no avail. Any help you all can
provide would be very much appreciated.

Thanks!

No driver should be necessary for any USB drive carrier or case.

Try another drive case, and if this is a laptop, be sure that you have used
the special three-headed cable. Hard disks draw too much power for one USB
port, and connecting to only one port can easily crash the system. Try the
drive case on another system.

HTH
-pk