error windows

S

steve r

When trying to surf the net a window pops up saying -
Iexplore has caused an error in mshtml.dll Iexplore will
now close, if you continue experiencing problems try
restarting your computer.- I have tried this but still
have this problem! Any ideas please.
 
M

Mike Burgess

Steve,
The first step to resolve your problem:
Control Panel | Internet Options | Advanced [tab]
Uncheck: "Enable third-party browser extensions (requires restart)"
Click Apply\Ok and restart.

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the "3rd browser extensions" option (if used)
Many legit applications use that option.
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
Please post replies to this Newsgroup, email address is invalid
 
G

Guest

I have had that exact same problem, my IE 6 only goes a short way on the internet before it reports an error and asks if I'd like to send an error message. Then it crashes. My solution has been to download Netscape Navigator which works wonderfully. It is what I have to use to read this newsgroup.
 

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