error on startup

J

johnma

I have a a clone running XP Home. During startup the following error
message comes up
"winlogin.exe - Entry Point Not Found. the procedure entry point
AssocIsDangerous could not be located in the dynamic link library
SHLWAPI.dll" options are x out or close.

After that msg closes the following comes up "User Interface Failure"
"The log on User Interface DLL msgina.dll failed to load. Contact your
system administrator to replace the DLL or restore the original DLL" Option
is restart.

On restart process repeats.

I have interupted the BIOS start and checked it appears ok. Have tried
booting from Windows CD and client supplied restore disc. With CD loaded
get error msg in BIOS " FDC Error"

Machine is AMD Duron @ 1000mHz, has cd, cd burner, floppy and two hard
drives - one 6.5 and one 20 gigs. Has 256M Ram.

I'm thinking virus, but can't run AV until machine will boot properly.

Any ideas will be greatly appreciated.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Are you sure it isn't winlogin.exe?

Winlogin.exe is created by a virus. It's possible that your antivirus
program has already removed the threat but did not clean up other remnants
that need to be removed manually. Symantec has references to two viruses
known to create the winlogin.exe file:

http://securityresponse.symantec.com/avcenter/venc/data/w32.randex.e.html
http://securityresponse.symantec.com/avcenter/venc/data/backdoor.zvrop.html

MVP Doug Knox has created a small program that can detect all mention of
Winlogin in the system. It will list each occurrence and offer you the
choice to remove it. Since the file is typically created by a virus and not
needed for Windows to run, all instances should be safe to remove:

http://www.dougknox.com/xp/utils/xp_winlogin_remove.htm
 
L

Levariusv

"winlogin.exe - Entry Point Not Found. the procedure
entry point
AssocIsDangerous could not be located in the dynamic link
library
SHLWAPI.dll" options are x out or close.


This problem is normally seen after installing XP SP1
without restarting the computer when prompted.

Then attempting to access other updates from the
WindowsUpdate site.

Doing this corrupts certain DLL's, because the corrupted
DLLs are core files, you can't repair them while Windows
is running. To repair the damaged files, you need to boot
into the Recovery Console, and perform the following steps


cd \windows\system32
Rename the winlogon.exe, shell32.dll, msgina.dll and
shlwapi.dll files to *.old by typing

ren winlogon.exe winlogon.old
ren msgina.dll msgina.old
ren shell32.dll shell32.old
ren shlwapi.dll shlwapi.old

Copy the service pack version of these files to the
System32 folder by typing

cd ..\servicepackfiles\i386
copy msgina.dll c:\windows\system32
copy shell32.dll c:\windows\system32
copy winlogon.exe c:\windows\system32
copy shlwapi.dll c:\windows\system32

Reboot the computer

"User Interface Failure"
"The log on User Interface DLL msgina.dll failed to
load. Contact your
system administrator to replace the DLL or restore the
original DLL"

This problem may occur if Winlogon.exe queries the
Mpr.dll registry key before Services.exe has created this
registry key. In Windows 2000 SP3 , Msgina.dll is
dependant on Mpr.dll. Mpr.dll requires that the following
registry key is present to be able to initialize:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Networ
kProvider\HwOrder

This key is created when Services.exe starts. Because
Winlogon.exe starts at the same time as Services.exe,
Winlogon may query the Mpr.dll registry key before is has
been created by Services.exe. When this occurs,
Msgina.dll does not load and you receive the error
message that is described in the "Symptoms" section of
this article. This dependency does not exist in Windows
2000 Service Pack 2 (SP2).

RESOLUTION (Taken from Microsoft KB article 329316

APPLY LATEST SP for Windows

Hotfix Information
A supported fix is now available from Microsoft, but it
is only intended to correct the problem that is described
in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely
affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-
US;CNTACTMS

NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.

The English version of this fix has the file attributes
(or later) that are listed in the following table. The
dates and times for these files are listed in coordinated
universal time (UTC). When you view the file information,
it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the
Date and Time tool in Control Panel. Date
Time Version Size File name
------------------------------------------------------
15-Oct-2002 18:53 5.0.2195.6090 332,560 Msgina.dll



To apply this hot fix, you must be able to start your
computer and open Windows 2000. You will require access
to another Windows 2000 SP2-based computer, and a blank,
formatted 3 1/2 inch disk.

To resolve the problem, open Windows 2000, and then apply
the hotfix:
On a second Windows 2000 SP2-based computer, insert a
blank formatted 3 1/2-inch disk in to the disk drive.
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following commands, and
then press ENTER after each command:
C:
CD \
CD \WINNT\system32\dllcache
COPY msgina.dll A:

Remove the 3 1/2-inch disk from the disk drive.
Start the computer that has the problem described in
the "Symptoms" section, and then start Recovery Console.
If you do not have Recovery Console installed as a start-
up option, follow these steps:
Insert the Windows 2000 Server Setup Disk 1 disk into
your disk drive, or if you have a bootable CD-ROM drive,
you can insert the Windows 2000 Server CD-ROM into your
CD-ROM drive.
Restart your computer.
Follow the directions that appear on the screen. If you
are using the Setup disks, you are prompted to insert the
other Setup disks into the disk drive. It may take
several minutes to load files.
Select the appropriate options to repair your Windows
2000 installation and to start the Recovery Console.
At the Recovery Console command prompt, type the
following commands, and then press ENTER after each
command:

CD system32
REN msgina.dll mdgina.old
CD dllcache
REN msgina.dll msgina.old


NOTE: If Msgina.dll does not exist in the System32 folder
or in the Dllcache folder, go to step 7.
Insert the 3 1/2 inch disk that contains the Msgina.dll
file copied from the second Windows 2000 SP2-based
computer into the disk drive of the computer that has the
problem described in the "Symptoms" section.
At the Recovery Console command prompt, type the
following commands, and press ENTER after each command:
COPY a:\msgina.dll
CD ..
COPY a:\msgina.dll
exit
Restart your computer and apply the hotfix.
 
L

Levarius

"winlogin.exe - Entry Point Not Found. the procedure
entry point
AssocIsDangerous could not be located in the dynamic link
library
SHLWAPI.dll" options are x out or close.


This problem is normally seen after installing XP SP1
without restarting the computer when prompted.

Then attempting to access other updates from the
WindowsUpdate site.

Doing this corrupts certain DLL's, because the corrupted
DLLs are core files, you can't repair them while Windows
is running. To repair the damaged files, you need to boot
into the Recovery Console, and perform the following steps


cd \windows\system32
Rename the winlogon.exe, shell32.dll, msgina.dll and
shlwapi.dll files to *.old by typing

ren winlogon.exe winlogon.old
ren msgina.dll msgina.old
ren shell32.dll shell32.old
ren shlwapi.dll shlwapi.old

Copy the service pack version of these files to the
System32 folder by typing

cd ..\servicepackfiles\i386
copy msgina.dll c:\windows\system32
copy shell32.dll c:\windows\system32
copy winlogon.exe c:\windows\system32
copy shlwapi.dll c:\windows\system32

Reboot the computer

"User Interface Failure"
"The log on User Interface DLL msgina.dll failed to
load. Contact your
system administrator to replace the DLL or restore the
original DLL"

This problem may occur if Winlogon.exe queries the
Mpr.dll registry key before Services.exe has created this
registry key. In Windows 2000 SP3 , Msgina.dll is
dependant on Mpr.dll. Mpr.dll requires that the following
registry key is present to be able to initialize:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Networ
kProvider\HwOrder

This key is created when Services.exe starts. Because
Winlogon.exe starts at the same time as Services.exe,
Winlogon may query the Mpr.dll registry key before is has
been created by Services.exe. When this occurs,
Msgina.dll does not load and you receive the error
message that is described in the "Symptoms" section of
this article. This dependency does not exist in Windows
2000 Service Pack 2 (SP2).

RESOLUTION (Taken from Microsoft KB article 329316

APPLY LATEST SP for Windows

Hotfix Information
A supported fix is now available from Microsoft, but it
is only intended to correct the problem that is described
in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely
affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-
US;CNTACTMS

NOTE: In special cases, charges that are ordinarily
incurred for support calls may be canceled if a Microsoft
Support Professional determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support questions and issues that do
not qualify for the specific update in question.

The English version of this fix has the file attributes
(or later) that are listed in the following table. The
dates and times for these files are listed in coordinated
universal time (UTC). When you view the file information,
it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the
Date and Time tool in Control Panel. Date
Time Version Size File name
------------------------------------------------------
15-Oct-2002 18:53 5.0.2195.6090 332,560 Msgina.dll



To apply this hot fix, you must be able to start your
computer and open Windows 2000. You will require access
to another Windows 2000 SP2-based computer, and a blank,
formatted 3 1/2 inch disk.

To resolve the problem, open Windows 2000, and then apply
the hotfix:
On a second Windows 2000 SP2-based computer, insert a
blank formatted 3 1/2-inch disk in to the disk drive.
Click Start, click Run, type cmd, and then click OK.
At the command prompt, type the following commands, and
then press ENTER after each command:
C:
CD \
CD \WINNT\system32\dllcache
COPY msgina.dll A:

Remove the 3 1/2-inch disk from the disk drive.
Start the computer that has the problem described in
the "Symptoms" section, and then start Recovery Console.
If you do not have Recovery Console installed as a start-
up option, follow these steps:
Insert the Windows 2000 Server Setup Disk 1 disk into
your disk drive, or if you have a bootable CD-ROM drive,
you can insert the Windows 2000 Server CD-ROM into your
CD-ROM drive.
Restart your computer.
Follow the directions that appear on the screen. If you
are using the Setup disks, you are prompted to insert the
other Setup disks into the disk drive. It may take
several minutes to load files.
Select the appropriate options to repair your Windows
2000 installation and to start the Recovery Console.
At the Recovery Console command prompt, type the
following commands, and then press ENTER after each
command:

CD system32
REN msgina.dll mdgina.old
CD dllcache
REN msgina.dll msgina.old


NOTE: If Msgina.dll does not exist in the System32 folder
or in the Dllcache folder, go to step 7.
Insert the 3 1/2 inch disk that contains the Msgina.dll
file copied from the second Windows 2000 SP2-based
computer into the disk drive of the computer that has the
problem described in the "Symptoms" section.
At the Recovery Console command prompt, type the
following commands, and press ENTER after each command:
COPY a:\msgina.dll
CD ..
COPY a:\msgina.dll
exit
Restart your computer and apply the hotfix.
 

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