Error number 0x800ccc13

[John]

I get the following Mail Delivery Error: -Messages
couldn't be retrieved from server. -A TCP/IP error
occurred while trying to send data to the server. Error
Number 0x800ccc13. How can I get my email?

 

[Diane Poremsky [MVP]]

what kind of account and what mail server is it on?

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[John]

It is an Internet Mail Only account, cable connection
from Comcast, server: mail.comcast.net. Thanks for the
reply, please respond through the newsgroup, since I
can't get my e-mail.

Thanks,

-----Original Message-----
what kind of account and what mail server is it on?

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I get the following Mail Delivery Error: -Messages
couldn't be retrieved from server. -A TCP/IP error
occurred while trying to send data to the server. Error
Number 0x800ccc13. How can I get my email?

.

 

[Jeff Stephenson [MSFT]]

Do you have any anti-virus/anti-spam software installed? If so, try turning
off its checking of your mail in order to see if it is causing the problem.
If it is, see if the vendor has an update to correct the problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

It is an Internet Mail Only account, cable connection
from Comcast, server: mail.comcast.net. Thanks for the
reply, please respond through the newsgroup, since I
can't get my e-mail.

Thanks,

-----Original Message-----
what kind of account and what mail server is it on?

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

I get the following Mail Delivery Error: -Messages
couldn't be retrieved from server. -A TCP/IP error
occurred while trying to send data to the server. Error
Number 0x800ccc13. How can I get my email?

.