error msg w/ bootup

[traumajohn]

hi,
first my internet connection was lost and the network
adapter says ip address is unavailable and i can't reset
the address. then when i boot up now i get the following
error msg. unhandled exception c0000005 @ address
1000116b8. could these be connected issues? thanks john

 

[Fei]

try 'Diagnose Windows' at http://www.SeeMeMe.com/diagnose.htm, you can
ask them to customize a tool for you.

 

[Lathish Chaparala]

Hi,

Please check the KB Article http://support.microsoft.com/?id=811270 which
will give you more information about the error message you are receiving.

check the cause of the KB Article:

SYMPTOMS
When you start Microsoft Windows XP Home Edition, you may receive the
following error message:

Unhandled Exception c0000005 at address: 100016b8
PromulGate Universal has encountered a problem and needs to close.

If this error message matches your complete error message, then please
follow the instructions specified in the KB Article.

(e-mail address removed)
This posting is provided "AS IS" with no warranties, and confers no rights.

From: "traumajohn" <[email protected]>
Subject: error msg w/ bootup
Date: Mon, 3 May 2004 11:21:14 -0700
Newsgroups: microsoft.public.windowsxp.general

hi,
first my internet connection was lost and the network
adapter says ip address is unavailable and i can't reset
the address. then when i boot up now i get the following
error msg. unhandled exception c0000005 @ address
1000116b8. could these be connected issues? thanks john