Error in Windows Update

[Guest]

I just recently upgraded from 2000 to XP Pro. Everything works fine except my
Windows Update. It keeps downloading KB835732 and installing it. It is the
only critical update that is available on the website. No SP's have
downloaded. Any thoughts?

 

[PA Bear]

Why have "no SP's" been installed?

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

1. Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

2a. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2b. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

2c. Windows Update Site Lists Updates That You Already Installed:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319109

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

 

[S.Sengupta]

http://www.kellys-korner-xp.com/top10faqs.htm

'Why can't I download updates?'

regards,
ssg MS-MVP

 

[Dick Mahar]

I just recently upgraded from 2000 to XP Pro. Everything works fine except my
Windows Update. It keeps downloading KB835732 and installing it. It is the
only critical update that is available on the website. No SP's have
downloaded. Any thoughts?

Go to control panel and select ADD-REMOVE PROGRAMS, then scroll down to the
update that is causing trouble, and remove it.