Error Code 31 - PLEASE HELP

S

Shane

Hi.
We had to rebuild Windows 2000 Server and then do a restore of system state
from the most recent backup. That went great. but now we cannot get the CD
rom to work. it sees it, but Error code 31 will not allow us to use it. I've
tried the registry fix they keep saying but it WILL NOT WORK. Please help us
get this fixed.
i've uninstalled/reinstalled, tried deleting upper and lower filters from
the registry, unplugging it.....nothing! error code 31 keeps coming back.
 
M

Meinolf Weber

Hello Shane,

From what do you get error code 31, Event viewer? Then please post the complete
error message.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
 
S

Shane

I get the error in Device Manager when I see the Yellow Exclamation
Point.....and click on Properties......
 
M

Meinolf Weber

Hello Shane,

Check that you have the correct drivers and reinstall the cd rom drive.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
 

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