Error 7011 , timeout

[Guest]

I am trying to figure out why windows hangs at shutdown when it displays
"shutting down" . I have seen in my event viewer that during that process I
am getting an Error 7011 and my (wuauserv , shared access) services are not
getting a response . Im assuming this is what is causing the hang . But where
to go from here I dont know . Help and support says make sure these processes
are configured correctly . I dont know where to go to configure them ? Or how
to configure them ? Or even really what they are ? Can anyone help ?

 

[Gerry Cornell]

Can you post a copy of the error message from Event Viewer?

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
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suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

Can you post a copy of the error message from Event Viewer?

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

Gerry , here is the copy of the error ?

Event Type: Error

Event Source: W32Time
Event Category: None
Event ID: 29
Date: 9/8/2005
Time: 7:45:34 AM
User: N/A
Computer: MATTINGL-BTBAXD
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Gerry Cornell]

See if the information in this link helps:
http://snipurl.com/hk5s


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

See if the information in this link helps:
http://snipurl.com/hk5s


--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~



Gerry , sorry that was the wrong error , this is the right one.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 9/8/2005
Time: 7:38:40 AM
User: N/A
Computer: MATTINGL-BTBAXD
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
SharedAccess service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Gerry Cornell]

The link, which follows gives information about the error but it may be
difficult to develop it to a solution.

Is the windows auto update service working. Have you gone to the update
site and checked to see whether all critical updates are installed
correctly?

Start, Help & Support, Keep your computer up to date with Windows
Update, Review your Update History.

Are you using the original Windows XP or have you progressed to SP1 and
or SP2?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~



Gerry , sorry that was the wrong error , this is the right one.

 

[Guest]

No , my windows update service is not working correctly , in fact thats one
of the errors that I get that wuauserv does not get a response . That was my
initial problem that caused me to look further . I was e-mailing a tech at
microsoft and they had me do different things . But none of them worked .
They had me go into safe mode for something and they wanted me to rename some
update folder to sdold and said that it would reconfigure itself . It was
never resolved .Because anytime I click any link , anywhere that has anything
to do with windows update , the open page freezes and I have to use task
manager to close it . I did update to SP2 during the troubleshooting . Do you
have any idea how to correct the problem with update ? Did renaming that
folder to sdold mess it up ? Thanks for all your help