Error 30?

[Margaret Wilson]

My dad has recently started getting an "error 30" when he tries to
print. As he lives at a distance, I cannot look at his machine myself
right now, but he thinks it's coming from both Firefox 1.5.0.6 and
Internet Explorer (he has SBC Yahoo DSL, so it's taken over IE6). The
printer works fine from Word, etc. I've googled this error and have
found it, but when I click on the various links, little info is to be
found. His printer is a Samsung ML-1740 connected via parallel port to
a machine running WinXP Home SP2 with Windows Firewall enabled.
Antivirus is NOD32, and it's recently been scanned with Ad-aware and
SpyBot. Before switching to NOD32, he was running Panda Titanium which
had allowed the Zlob trojan to find its way onto the machine. My dad
thinks it's gone, since he got clean scans before and after switching to
NOD32, which he did with his network connection unplugged.

Can anyone yield some info on this one?

Thanks and Regards,

Margaret

 

[Wesley Vogel]

A script error when trying to print from Inernet Explorer?

Try registering iepeers.dll and ole32.dll.

Start | Run | Type or paste:

regsvr32 iepeers.dll

Click OK.

You should get a message that the registration was successful.

Start | Run | Type or paste:

regsvr32 ole32.dll

Click OK.

You should get a message that the registration was successful.

If neither of those work, see this.

[[Symptom 2: When you use the Print command or the Print Preview command in
Internet Explorer, nothing may happen.]]
IEFix - General purpose fix for Internet Explorer
http://www.mvps.org/sramesh2k/IEFIX.htm

IE script errors when trying to print can also be caused by malware. Of
course your Dad wouldn't have any malware. LOL

UPDATE your antivirus software and run a full system scan.

UPDATE whatever anti-spyware applications that you have and run a full
system scan with each one.

You might want to start in Safe Mode to run your antivirus and anti-spyware
software.

Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode will prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.

How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In