Error 0xc0000034 - Unable to Load Device Driver

[Guest]

I'm trying to install a new hard drive on a Compaq Deskpro EN Small Form
Factor PIII-800 system. Win2000 installation went fine, video and LAN driver
installation went fine, when I tried installing the driver for the on-board
sound card, I got an error message "\SystemRoot\system32\driver\xxxxxx.sys
device driver could not be loaded. Error Status was 0xc0000034" (the xxxxxx
shows the name of the sound driver). I tried installing in safe mode, I
tried several different driver files, nothing worked. I tried disabling the
on-board sound and installing a PCI sound card and got the same error. When
I look in Device Manager, I get a "This device is not working properly
because Windows cannot load the drivers required for this device. (Code 31)"
message. The troubkleshooter brings up the following "Device Manager Error
Code 31 - This device depends on another device that is not functioning
correctly." Under Quick Solutions, the Troubleshooter says "Repair the
associated device. Check to see if that device has any associated Device
Manager error codes.
Uninstall and then reinstall the associated device." How do I tell what the
"associated device" is? How do I get sound on this machine?

 

[Dave Patrick]

CM_PROB_NO_SOFTCONFIG
Text that is displayed in Device Manager:
Windows cannot determine the settings for this device. Consult the
documentation that came with this device and use the Resource tab to set the
configuration. (Code 34)

Cause;
This behavior usually occurs with legacy ISA (non-Plug and Play) devices
that require you to manually configure the device. Although Windows 2000
provides no support internally for legacy ISA devices, you may be able to
use the device in Windows 2000. For information about mixing legacy ISA and
PCI devices on the same system, refer to the "CM_PROB_NORMAL_CONFLICT"
section of this article.
Troubleshooting
Verify the settings for this device on the hardware itself and configure the
device on the Resources tab in the properties for the device in Device
Manager. An invalid device driver can cause this behavior. Verify that the
driver you are using is digitally signed for Windows 2000. If not, download
a digitally signed driver from the system manufacturer's Web site.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I'm trying to install a new hard drive on a Compaq Deskpro EN Small Form
| Factor PIII-800 system. Win2000 installation went fine, video and LAN
driver
| installation went fine, when I tried installing the driver for the
on-board
| sound card, I got an error message "\SystemRoot\system32\driver\xxxxxx.sys
| device driver could not be loaded. Error Status was 0xc0000034" (the
xxxxxx
| shows the name of the sound driver). I tried installing in safe mode, I
| tried several different driver files, nothing worked. I tried disabling
the
| on-board sound and installing a PCI sound card and got the same error.
When
| I look in Device Manager, I get a "This device is not working properly
| because Windows cannot load the drivers required for this device. (Code
31)"
| message. The troubkleshooter brings up the following "Device Manager
Error
| Code 31 - This device depends on another device that is not functioning
| correctly." Under Quick Solutions, the Troubleshooter says "Repair the
| associated device. Check to see if that device has any associated Device
| Manager error codes.
| Uninstall and then reinstall the associated device." How do I tell what
the
| "associated device" is? How do I get sound on this machine?
|
|

 

[Guest]

Hi,
As recommended by Dave earlier, download the LATEST digitally signed driver
for the sound card. I have addressed this issue 5-6 times resolving by
loading the latest drivers everytime.

Lukesh