Error 0x800C0008

[Daniel]

I have just installed IE6 on my Windows 98 PC and have rebooted a couple of
times.
I tried to run Update and it did not work citing Error 0x800C0008 and
recommending I check
the time and date.
The time and date are spot on.
I also noticed that I was connected to update site V4,
is that the correct site?

How can I fix the error?

thanks

Daniel

 

[Jon Kennedy]

From: http://v4.windowsupdate.microsoft.com/troubleshoot/

The error is caused by SSL (Secure Socket Layer). The scan process requires
SSL and if the date and time on your computer varies too much from the valid
date and time of the SSL certificates on Windows Update, the process will
fail. Please verify that your computer’s date and time are accurate and that
the Internet Explorer language option is not empty.

To check the language setting in Internet Explorer:
1. Click "Tools" and then select "Internet Options".
2. Click "Languages".
3. Make sure at least one language is listed in the "Language Options"
dialog box.

Please delete the Internet cache and cookies.
1. Click "Tools" and then select "Internet Options".
2. Click "Delete Cookies".
3. Click "Delete Files".

If no joy, post this issue to a Windows Update specific newsgroup -

Newsreader link: news://msnews.microsoft.com/microsoft.public.windowsupdate

Web link:
http://support.microsoft.com/newsgr...&dg=microsoft.public.windowsupdate&sloc=en-us

More WU support: http://support.microsoft.com/ph/6527

And since you are running Win98, better read this, too:
http://www.microsoft.com/windows/support/endofsupport.mspx

 

[Jan Il]

Hi Daniel

Take a look at the information here and see if it helps:
http://ms-os.com/showthread.php?t=6324
http://www3.telus.net/dandemar/0x800c0005.htm

Also this worked for one user:
Go to Tools->Internet Option->Advanced tab Scroll down to security Section
and UNcheck the following options

"Check for publisher's certificate revocation"
"Check for server certificate revocation"

1. Open Internet Explorer
2. Click on Tools
3. Click on Internet Option from the drop down menu
4. Click on the Advanced tab
5. Scroll down to the Security Section
6. UNcheck "Check for server certificate revocation"
7. UNcheck "Check for publisher's certificate revocation"
8. Reboot the machine

Check your proxy settings even if you're not behind a proxy server.
How the Windows Update client determines which proxy server to use to
connect
to the Windows Update Web site
http://support.microsoft.com/?kbid=900935


Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



...

 

[Daniel]

Jon and Jan

thank you for your help,
I am not able to get back to it tonight but I will look at
your advice and let you know how I go.

thanks again

Daniel

Hi Daniel

Take a look at the information here and see if it helps:
http://ms-os.com/showthread.php?t=6324
http://www3.telus.net/dandemar/0x800c0005.htm

Also this worked for one user:
Go to Tools->Internet Option->Advanced tab Scroll down to security
Section
and UNcheck the following options

"Check for publisher's certificate revocation"
"Check for server certificate revocation"

1. Open Internet Explorer
2. Click on Tools
3. Click on Internet Option from the drop down menu
4. Click on the Advanced tab
5. Scroll down to the Security Section
6. UNcheck "Check for server certificate revocation"
7. UNcheck "Check for publisher's certificate revocation"
8. Reboot the machine

Check your proxy settings even if you're not behind a proxy server.
How the Windows Update client determines which proxy server to use to
connect
to the Windows Update Web site
http://support.microsoft.com/?kbid=900935


Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



..

I have just installed IE6 on my Windows 98 PC and have rebooted a couple
of times.
I tried to run Update and it did not work citing Error 0x800C0008 and
recommending I check
the time and date.
The time and date are spot on.
I also noticed that I was connected to update site V4,
is that the correct site?

How can I fix the error?

thanks

Daniel