emailing photos and SMTP server

[Guest]

Please help

For some reason, now I am unable to send pictures through Outlook Express. I can receive and open photos sent to me without problems. I have tried compressing the photos (30-40 KB) and sending them one at a time but that doesn't help. Eventually I get the message "Your SMTP server has not responded in 300 seconds. Would you like to wait another 300 seconds?". If I choose "wait", eventually I get the same message again and again while the email sits in my outbox. I use Norton Antivirus 2004 and have disabled the "scan outgoing messages" option. I don't have DSL. Any insight would be appreciated

Colleen

 

[Mary Sauer]

This article addresses your error, albeit Windows 98, it could work for you
OLEXP: You Cannot Send a Message with Graphic Attachments
http://support.microsoft.com/default.aspx?scid=kb;en-us;254926&Product=oex

This article addresses firewall problems

You receive a "Connection Error: 0x800ccc19 - The connection to the Server times out"
error message when you send or receive e-mail
http://support.microsoft.com/default.aspx?scid=kb;en-us;834365&Product=oex
--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

Please help!

For some reason, now I am unable to send pictures through Outlook Express. I can

receive and open photos sent to me without problems. I have tried compressing the
photos (30-40 KB) and sending them one at a time but that doesn't help. Eventually I
get the message "Your SMTP server has not responded in 300 seconds. Would you like
to wait another 300 seconds?". If I choose "wait", eventually I get the same message
again and again while the email sits in my outbox. I use Norton Antivirus 2004 and
have disabled the "scan outgoing messages" option. I don't have DSL. Any insight
would be appreciated!