E-mail Tracking 2003

[Jane]

I know in Outlook 2003 that e-mail recipients have the
option to not send "read receipts" - can this be
disabled? A lot of my users in the past have relied on
getting e-mail receipts and tracking their e-mails -
they are very unhappy about the recipient having an
option to decline their request for receipt in Outlook
2003.

Jane

 

[Lanwench [MVP - Exchange]]

I know in Outlook 2003 that e-mail recipients have the
option to not send "read receipts" - can this be
disabled? A lot of my users in the past have relied on
getting e-mail receipts and tracking their e-mails -
they are very unhappy about the recipient having an
option to decline their request for receipt in Outlook
2003.

Jane

It's up to the recipient. A lot of people (myself included) hate getting
read receipt requests and deny them by default. Your users can phone the
recipient if they aren't getting info they need....

 

[Brian Tillman]

I know in Outlook 2003 that e-mail recipients have the
option to not send "read receipts" - can this be
disabled? A lot of my users in the past have relied on
getting e-mail receipts and tracking their e-mails -
they are very unhappy about the recipient having an
option to decline their request for receipt in Outlook
2003.

I believe it's possible if all the recipients are on the same Exchange
server and/or in the same Active Directory, but I don't know the details.

What makes your unhappy people think it's any of their business whether or
not someone else reads his or her mail?

 

[Lanwench [MVP - Exchange]]

I believe it's possible if all the recipients are on the same Exchange
server and/or in the same Active Directory, but I don't know the
details.

What makes your unhappy people think it's any of their business
whether or not someone else reads his or her mail?

Yep - that's what process servers are for!

 

[Jane]

Thanks for the info - now how do I tell my control freak
user that she has to accept the changes in 2003!

 

[Lanwench [MVP - Exchange]]

Thanks for the info - now how do I tell my control freak
user that she has to accept the changes in 2003!

Email her.