DWWIN.EXE fails to initialize

[John]

When shutting down or logging off I get an error message
that says "DWWIN.exe failed to initialize as windows is
shutting down. It doesn't seem to affect the system but
is troubling. It appears to be related to Microsoft Error
Reporting.
I tried a System restore but it says no changes have been
made to the system.

 

[PA Bear]

dwwin.exe is a WinXP error reporting tool.

Use the System File Checker tool to scan all of the protected files on your
computer:

1. Click Start, and then click Run.

2. In the Open box, type sfc /scannow, and then click OK.

System File Checker (sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310747
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/

 

[John]

Tried it and it did appear to work after logging if and
logging off two times. Then I logged in and logged off
again and the error returns. One more line in the error
is DLL initialization failed.

Gateway support suggested to do a repair install of
Windows XP but I'm concerned about that as I don't know
how distructive it will be. Do I have to re-regiter XP
and reconfigure my setup etc.

Thanks

 

[PA Bear]

Before doing any/all of that, try Checking your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/