Driver update denied

[JLW]

When I attempt to update any printer driver or add a new
printer, I get a message saying "Printer driver was not
installed. Access is denied".

I am the Administrator and sole user of my stand-alone
Dell Dimension 8200 system running Windows 2000, SP4.

Can anyone tell me how to repair my permissions or
otherwise solve this printer driver update problem?

Thank you.
JLW

 

[Alan Morris\(MSFT\)]

check the security on the BUD files in
\windows\system32\spool\drivers\w32x86\3

You can delete the BUD files and stop , restart the spooler and they will be
recreated.

Also verify the admin permissions in \windows\system32\spool\drivers

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[JLW]

Thanks, Alan. It was the permissions. The Drivers folder
didn't show me as Administrator.

-----Original Message-----
check the security on the BUD files in
\windows\system32\spool\drivers\w32x86\3

You can delete the BUD files and stop , restart the spooler and they will be
recreated.

Also verify the admin permissions in \windows\system32 \spool\drivers

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

When I attempt to update any printer driver or add a new
printer, I get a message saying "Printer driver was not
installed. Access is denied".

I am the Administrator and sole user of my stand-alone
Dell Dimension 8200 system running Windows 2000, SP4.

Can anyone tell me how to repair my permissions or
otherwise solve this printer driver update problem?

Thank you.
JLW

.