Downloading and installing SP2 and then it not being there

[David Eugene]

I am starting over with Windows XP 2002. I am trying to download SP2. I have
downloaded and installed SP2 several times. It always says the installation
was succussful. The download history shows it was successful. When I look at
he properties of My Computer, it still shows no SP2. If I attempt to install
another piece of software that requires SP2, it will tell me I do not have it
and must upgrade before I install the new software. At one time I ran the
malicous (sp) software and it said I had no problems.

Can someone tell me what is happening and what I can do to complete this
installation.

 

[Meinolf Weber]

Hello David,

Check the event viewer for errors and post them here. And look under c:\windows
for the logfiles from the sp2 installation for errors.

Best regards

Meinolf Weber
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[Lapish Computer Services]

Check to make sure that your Antivirus program or Internet Security program
is not blocking it. Disable them temporarily while you install the SP.