Did I skip a step during installation?

[Cindy]

I eagerly watched the webcast this morning and promptly
downloaded MAS following the conclusion. Since that
time, I was unable to use Outlook 2003 on my home PC
using XP Pro. I have spent the last three hours doing
things like modifying my email accounts (in case
something glitched) and deleting the email accounts then
reinstalling from scratch without success. I finally
uninstalled MAS and now my email is working again through
Outlook. Did I miss something during the install that
may be causing this? I see the benefit of having MAS and
would like to find a way for the two programs to 'play
nicely together'. Thanks for your efforts Microsoft -
you guys are awesome!

 

[John]

Please read the FAQ at this location -
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

MSAS will sometimes remove items that interfere with Windows networking -
The solution to this problem has been documented and will be corrected in
the next version of this beta most likely.

John F.

 

[Bill Sanderson]

No - you didn't miss anything, although perhaps the installation routine
did.

This has been reported by a small number of folks, and seems to relate to a
performance issue and the real-time protection hooks. You can disable
real-time protection, and keep the app installed, but that's a high price to
pay.

You may find that reinstalling fixes the issue--i.e. that it is specific to
a particular install, and doesn't happen when you reinstall it. (or not!)

These performance issues are important to get tested, so I hope you will
stay tuned to watch for future releases of the beta product and test whether
this has been cleared up.

If you want to keep it installed, but without real-time protection, see the
workaround section of this document:

http://support.microsoft.com/kb/892375 End users may be prompted to allow or
block administrative actions that originate from a central management tool
after they install Windows AntiSpyware (Beta) on a computer that is managed
by Systems Management Server 2003