Desktop is not appearing

[Raj]

Hi all,

Whenever I boot my laptop, the OS loads and immediately
the following message pops up on my laptop

LSA SHELL(EXPORT VERSION)ERROR SIGNATURE

SzAPPNAME: LSASS.EXE
SzAPPVER : 5.1.2600.1106
szmodname: unknown
szmodver:0.0.0.
offset:00000000
system shutdown:
c:\windows\system32\lsass.exe
status code: 1073741819

When I checked the lsass.exe file, the dates were very old
and I thought this must be a virus file and I have renamed
the lsass.exe file to lsass.txt and then restarted the
machine.

From then the system comes up and it just shows me a blank
screen with the mouse pointer on it. The mouse pointer
can be moved.

I thought of renaming the lsass.txt file to lsass.exe file
because only after this renaming i have this problem of XP
not starting. So, I tried using the microsoft procedure
of logging in safe mode with command prompt. This option
also just boots the OS and finally a blank screen appears
with the mouse pointer. I have tried all the boot options
but the result is the same - blank screen with mouse
pointer.

I have to rename the file back to its original name and
for that I need to see a command prompt.

Can somebody suggest me as how to come out of this please.

I have valuable data on the hard disk. The OS i am having
is Windows XP Home Edition. The Vendor has given a
recovery CD but for full recovery it will format the hard
disk which i am scared of because all my data will be
gone. I tried booting with that CD but even that does not
help, the OS takes over and again i see a blank screen
with the mouse pointer.

Could anybody please let me know as how to override OS and
just get the C prompt. Any help is appreciated.

Raj

 

[Kenny]

you have the sasser virus

Hi all,

Whenever I boot my laptop, the OS loads and immediately
the following message pops up on my laptop

LSA SHELL(EXPORT VERSION)ERROR SIGNATURE

SzAPPNAME: LSASS.EXE
SzAPPVER : 5.1.2600.1106
szmodname: unknown
szmodver:0.0.0.
offset:00000000
system shutdown:
c:\windows\system32\lsass.exe
status code: 1073741819

When I checked the lsass.exe file, the dates were very old
and I thought this must be a virus file and I have renamed
the lsass.exe file to lsass.txt and then restarted the
machine.

From then the system comes up and it just shows me a blank
screen with the mouse pointer on it. The mouse pointer
can be moved.

I thought of renaming the lsass.txt file to lsass.exe file
because only after this renaming i have this problem of XP
not starting. So, I tried using the microsoft procedure
of logging in safe mode with command prompt. This option
also just boots the OS and finally a blank screen appears
with the mouse pointer. I have tried all the boot options
but the result is the same - blank screen with mouse
pointer.

I have to rename the file back to its original name and
for that I need to see a command prompt.

Can somebody suggest me as how to come out of this please.

I have valuable data on the hard disk. The OS i am having
is Windows XP Home Edition. The Vendor has given a
recovery CD but for full recovery it will format the hard
disk which i am scared of because all my data will be
gone. I tried booting with that CD but even that does not
help, the OS takes over and again i see a blank screen
with the mouse pointer.

Could anybody please let me know as how to override OS and
just get the C prompt. Any help is appreciated.

Raj

 

[Carey Frisch [MVP]]

Follow these directions to remove "The Sasser Worm" from your computer:
http://www3.telus.net/dandemar/sasser.htm

[Courtesy of MS-MVP Jupiter Jones]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------


| Hi all,
|
| Whenever I boot my laptop, the OS loads and immediately
| the following message pops up on my laptop
|
| LSA SHELL(EXPORT VERSION)ERROR SIGNATURE
|
| SzAPPNAME: LSASS.EXE
| SzAPPVER : 5.1.2600.1106
| szmodname: unknown
| szmodver:0.0.0.
| offset:00000000
| system shutdown:
| c:\windows\system32\lsass.exe
| status code: 1073741819
|
| When I checked the lsass.exe file, the dates were very old
| and I thought this must be a virus file and I have renamed
| the lsass.exe file to lsass.txt and then restarted the
| machine.
|
| From then the system comes up and it just shows me a blank
| screen with the mouse pointer on it. The mouse pointer
| can be moved.
|
| I thought of renaming the lsass.txt file to lsass.exe file
| because only after this renaming i have this problem of XP
| not starting. So, I tried using the microsoft procedure
| of logging in safe mode with command prompt. This option
| also just boots the OS and finally a blank screen appears
| with the mouse pointer. I have tried all the boot options
| but the result is the same - blank screen with mouse
| pointer.
|
| I have to rename the file back to its original name and
| for that I need to see a command prompt.
|
| Can somebody suggest me as how to come out of this please.
|
| I have valuable data on the hard disk. The OS i am having
| is Windows XP Home Edition. The Vendor has given a
| recovery CD but for full recovery it will format the hard
| disk which i am scared of because all my data will be
| gone. I tried booting with that CD but even that does not
| help, the OS takes over and again i see a blank screen
| with the mouse pointer.
|
| Could anybody please let me know as how to override OS and
| just get the C prompt. Any help is appreciated.
|
| Raj
|